This reminds me of an incident a couple of years ago outside of Baltimore where someone called 911 to say that a woman was being kidnapped and the operator treated it as a prank call. The woman's body was found in the woods the next day. Apparently, her kidnappers drove her around for hours and made her use her ATM card and then shot her in the head and dumped her body.
This is fresh in my mind because I just read in the newspaper a couple of weeks ago that a suit her family filed against the county was dismissed because the judge ruled that the county doesn't have a duty to protect its citizens (or something like that. I'm still working on my first coffee)
Anyhoo, it's just tragic