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Here's my cable story,
I have comcast cable and decided to get the high speed internet that they offer. I talked to the lady over the phone and she asked me if I needed to have someone install it for me. I told her no because I know how to do it, and I dont want to pay them $40 to do something I can do in five minutes. The day before my cable modem came in the mail I got a call from an installer from comcast saying that he had to come over to my place to install my internet for me, I told him that I was quite able to do it myself, which I did. A few weeks later I got my cable bill and low and behold was a $40 installation fee.
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