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I have a blackberry 7100t-- my service is through tmobile. (that is another story in itself!) The keys are a little small, but I never had a complaint until I looked at the 7105T and the send and end keys are a much nicer size.
My husband complains that I sounds like I am "swallowing the phone" and I hear from a few other people that I sound scratchy. The first Blackberry I ordered the speak had a problem and Tmobile replaced the device and I don't hear the complaint nearly as much now.
My biggest complaint with tmbile is their handheld customer service. There are too few of those people consider the growing size of the market. You call into customer care, immediatly ask for technical support for a blackberry- the cust care says "i can help" you go thru the issue, then they tell you "oh you need technical, not me" (yeah that is who i asked for)-- they you get transferred and sit on hold forever. I have had my email stop forwarding several times now, called in and waited on hold over an hour so they coould resend the signal to the blackberry.
Other than that, it is very handy to have-- although being "connected" all the time isn't always the best. There are some people I just don't tell I have a blackberry as they would always be expecting an immediate response.
Good luck
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