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First off, the companies that make these items really need to be educated about alcohol policies - like ZTAngel said how many things is it breaking to even have a shot glass with a crest on it?
I seriously doubt that the company will take the glasses back, unless you can prove they are defective in some way. Once you are locked into a contract (be it favors, shirts or composites) these companies are not going to cut you any slack. They really don't care if the chapter voted on it or if Boy George decided to buy 100 mugs, as long as they get their money.
I think that the more fuss Patty and Anne make, the more people will want to drink out of the glasses just to piss them off. Plus, the sisters partially paid for those glasses, either with dues or formal tickets. I think every sister in our house had a beer mug with a crest on it, and we knew better than to drink out of them - they were for decoration and storage (I kept hair accessories in mine). No Julie shouldn't have ordered them, but they are here now, the money is spent, and the more both sides fuss about it, the worse the power struggle will get.
My question is, where did Julie get the $$$ to pay for the glasses? Which side is the treasurer on? Doesn't the prez have to see/sign checks before they go out?
With the clique issue, just make it a point to do things with members of both cliques together. They will feel stupid scrapping with each other while you are sitting there getting along with both of them.
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