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I feel horribly for these families. The "miscommunication" thing was awful, but it also did not come to them via a reliable source of communication. Any real information should have come from the CEO of the company or whoever else had been the one giving the updates. I understand how it happened though, they were distraught and wanting to hang on to any thread of good news. It is sick that they would let them believe their loved ones were alive for 3 hours though. My guess is they really wanted to make sure of everything before anything was official.
On a side note - my Grandfather was a coal miner in KY. He had an 8th grade education, and had better benefits (health, pension...) than a lot of college educated people I know. I am normally against unions, but in this instance I think the miners unions do a good job in representing the workers.
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She's a rose, she's a pearl, she's an AOP girl
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