[honeychile]

I was just talking about this earlier!

One summer, I had this mindless political job; when someone's assessment was changed, the paperwork came to me and I would make the new tax bill. Of course, this assessment would have to go through three different offices before it hit mine.

Customer Jones got his assessment changed, and somehow got my telephone number to say that he'd be over to pick up the new bill. I explained that I did not have the correct paperwork to do this for him, but would soon. He called daily, morning and afternoon, to see if I had the paperwork yet for at least two weeks.

Finally, he got hot and starting really yelling about the bureaucracy and how unnecessary this nonsense was (true), and yelled, "Can't you find any way to cut through all this red tape?!"

I said back, "Sir, I don't cut red tape - I make it!"

He was quiet a moment, then we agreed that, the moment I heard it was on its way, I would call him so he could pick it up - which is how it worked out. The best part was when he took me to my boss and said what an asset I was to his office!