Quote:
Originally posted by Rudey
Not true.
No matter what, when you purchase a phone you receive a warranty through both the provider as well as the maker of the phone.
Why do I know this? Because I have dropped my phone. I have put my phones into washing machines. I spilled beer on my phone. My phone fell into the ocean off of Key Largo. My phone just randomly stopped working. I have had more replacement phones than anyone else I know on Cingular, AT&T, and T-Mobile.
They all provide you with a replacement phone of the same model over night to you for like 10 bucks or several days later from the manufacturer for free. I lied about the water damage 2 times and pretended I had no idea what was wrong with the phone. And after the first replacement, they don't even charge you the $10 bucks to overnight it to you 
Oh and I've bought my phones on Amazon.com, buy.com, and through a bunch of tiny local retailers. I have found that the local retailer sell you at higher cost and the phones aren't always sold as new.
-Rudey
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That sounds like insurance not warrenty. Personal damage would not qualify under warrenty. Cingular does not make the phones. The motorola, nokia, ect.. do. Cingular sells the phones to companies like amazon and best buy. Hence they become become in charge of the phones they bought from cingular. Companies make their money from these phones by selling the calling plans and features which Cingular pays for them. So say Amazon or Motorola would be have to deal with it. Now if certain companies have deals with a company like cingular to provide warrenties then I can see that. Best buy, ect ... may use the same warrenty service as cingular or any other company as well.
Usually when someone comes in a retail store they will direct the best buy people to the warrenty number or send them back to best buy or the agent they bought it from. It would not be replaced at the retail store. Most people use the warrenty number now anyways and don't know what company is providing the warrenty.