True... but warrenties and what not are different than if you buy it at a retail store. If your phone dies and you bought it on amazon you would have to go through amazon to get a new one or go to motorola. A retail store only deals with phone's bought from retail store. If they are bought from a agent, amazon, best buy, ect... they are not covered at the store. The respective place you bought it from would be. I believe it works this way with most if not all phone companies.