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I suggest offering them to auction off all their "phi sig crap" to the chapter, having active sisters buy it and pay them back. Alot of people don't want to give it back because "they paid for it" so auction it off for them and give them the money (or negotiate with them to maybe donate it to NKF or something) at least this way they don't feel like they wasted the money, or whatever. Also AT LEAST get back their badge THAT DOESN"T BELONG TO THEM. !!!! IMO do (almost) anything to get that sphinx back. They SHOULDN'T HAVE IT.
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