Cable Co. Empties 14,000 E-Mail Accounts
 

Cable Co. Empties 14,000 E-Mail Accounts

http://ap.google.com/article/ALeqM5i...MzXigD8UCEF1O0

By JIM SALTER – 3 hours ago
ST. LOUIS (AP) — Charter Communications officials believe a software error during routine maintenance caused the company to delete the contents of 14,000 customer e-mail accounts.
There is no way to retrieve the messages, photos and other attachments that were erased from inboxes and archive folders across the country on Monday, said Anita Lamont, a spokeswoman for the suburban St. Louis-based company.
".......
"During this maintenance we erroneously deleted active accounts along with the others," Lamont said. "It's never happened before. They are taking steps to make sure it never happens again."
.......
Computer experts advise backing up all important e-mail.

When I lived in Greenville, I heard so many people complain about Charter. They give you this cheap rate for three to six months then jack the price up. There has also been many reports of bad customer service.

Glad I didn't get them. It was cheaper to get AT&T and DirecTV in the long run.