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SOPi_Jawbreaker

01-04-2006 10:27 PM

How To Talk to a Real Person

A fed-up techie writes a cheat sheet telling the world how to reach a real person at 110 companies

Cheat Sheet Site

Tickled Pink 2

01-06-2006 01:49 AM

Ok - not a huge IVR fan, but what's the point of talking to a "live person" in the wrong department? Most departments are set up by training skill set - so the person will probably end up getting transferred anyway.

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