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customers can be...UGH stories
UUUUGGGGHHH. for all of you who works or have worked in retail or customer service have u guys had any bad experiences with them? them being annoying, cheap, mean, or even just stupid? (i am trying to avoid that word but i couldnt help it).
i just got home tonight from another closing shift at blockbuster. this guy signs up for a new account and asks stuff like "if i dont return the movies and i dont pay the late fee will it ruin my credit?" (yes sir) "will they come after me?" (yes sir)...what, he's just planning to steal the stuff? and then, he rents out Cast Away which brings his total to a 3.69. He gives me a 20$ bill so I give him change of 16.31. and he tells me I shortchanged him. HuH? He said he gave me a 50 so I opened the drawer and looked at the pile of 20s (coz obviously if i mistook the 50 for a 20 it would be at the top of the pile of 20s). But of course, it was all 20s in there. there were no 50s in the drawer AT ALL. but this guy rants at me for 10 minutes saying his grandma gave him 50 and wont listen to me saying "well she made a mistake then" GRRRRR. My ex, who was in the register next to me saw me put the 20 in the first place and told the guy so and said if he wouldnt leave he was gonna get the manager and even the cops (now i didnt think he could call the cops for that but it did make the guy leave). Anyway so do u guys have similar experiences that make u just wanna walk out work, go home and relax? ------------------ "To supress our feelings only makes them stronger"--from Crouching Tiger, Hidden Dragon |
Some guy tried to pull that scam on us at a multifamily yard sale. Unfortunately for him, he tried to pull it on a woman who's a police officer and part time Army officer and let's just say he left unsatisfied.
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I work in the graphic design department at my University. This guy comes in one day from Project Volunteer and he's a REALLY nice guy and all, and so I go about explaining to him how the proceedures work, how he had to pay through an IRB (Internal Request Buy or something. It's how the Univ. pays for things through other departments.) And so, I took his order. Now, my boss made it very clear to me that I was NOT to EVER track down missing IRB's. That was the client's job. So, a week later when the thing hadn't come back, I didn't think anything of it, even though the banner I was to make was due in two weeks.
Two weeks passed, and the IRB was still nowhere to be found. Then I got a call from this guy, who was screaming and IRATE because I didn't have his order done. He didn't even let me get a word in that I was not responsible for the IRB's, and that he would have to call my boss. He finally hung up on me, and called who he was supposed to call. I found out later that he'd not even put the IRB through. He was holding on to it, and said, basically, "I won't pay for it until I get it." Well, this was a bit of a problem; see, we don't start work on orders until we get approval of funds, which means I needed that IRB to go through the system and come back to me before I could start it. I'd made that clear to him the first day I talked to him. Needless to say, his order wasn't ever completed. ::sigh:: I still feel bad, even though it wasn't my fault. I also have customers that come in, wanting me to spit out an order for them in ten or twenty minutes. http://www.greekchat.com/forums/ubb/tongue.gif It takes three days for the IRB to go through, I tell them, but to no avail. They storm out of the room angrily, calling names I care not to repeat! |
I work at the Ticket and Information Office on campus and we're considered an outlet for many local and national ticket vendors.
Anywhoo...when I first started my job we were in the process of selling tickets to a Green Day concert on campus. However, on my third day on the job, the concert gets cancelled because of a scheduling conflict between the band and their record distributor. We issue refunds to the ticketholders and everything's going smoothly until one guy comes up to the office and bitches about how he didn't get his full refund. Our policy is while we do issue a refund for the ticket value, we cannot refund the service fee. In this case...the service fee was a whopping ONE DOLLAR. This guy gets his $25 dollars back, but he bitches about the one dollar. He mouths off to me and luckily my boss arrives to deal with him. My boss attempts to explain to him our policy but this guy insists on using excessive vulgar. He created a scene in front of a busy Campus Center. A few days later, there was a Letter to the Editor in the campus newspaper written by that psycho cheapskate. He went on to tell the entire campus that my office was stingy and money grubbing...and we were only out to make a profit. His attempts to make us look bad was a waste of time, as almost 20 people wrote in support of our office. More students found out that this guy's gripe only concerned ONE DOLLAR...it was pretty embarassing. The office stood together and defended ourselves, and because of that, that weirdo still hasn't gotten his dollar back. |
i work at a video rental store too (like my gammazetagrl http://www.greekchat.com/forums/ubb/smile.gif)... and stuff happens everytime i work, with out fail! my personal favorite though is when my ex and i were working together, sorting movies behind the counter... this lady comes in to fill out a membership and yells at my ex and i for goofing around (we were throwing movie boxes at each other)... well, after she bitched at us and left, we looked at her application. her occupation was a "self-employed actress"... now this is only funny b/c we live in the amish country of PA... give me a break!
another time, an idiotic 17 year old tried to run out of our store w/ a DVD player.... stupid, stupid boy... also, today when i worked, this old woman came into tan. i am talking OLD... (yeah, we have tanning beds at a video store... don't ask)... she stood there and talked to me for 20 MINUTES about how the tanning lotion she bought last year was different... all the while customers were waiting and glaring at me. i swear, the DUMBEST people with the least common sense in the world come into our store. i get annoyed everyday. i guess i'm not a people person.. haha. ------------------ it's hard being a princess...AGD |
I am a hostess at a small but very busy restaurant. Because of these two factors, we dont take reservations (we cant afford to have people be late to their reservation, or have incomplete parties showing up... it makes us lose money.) Anyway, many a time I have had a large (between 7 and 11 people) party arrive around 7 PM on a summer friday or saturdat (the BUSIEST time) thinking its their God-given right to be seated immediately at a table (this restaurant also only seats 60 people, adding to the problem). When I give them their expected wait time, I generally tell them to check back with me after half of it has gone by (if an hour wait, come back in 30 minutes) because sometimes we just get a lot of tables opening up all at once. Well, more than once, I have had parties come and check back with me EVERY FIVE MINUTES... sometimes for an entire hour and a half! I understand that their kids are hungry, their feet hurt, etc, and I do whatever I can to help them out (I'll offer to get a plate of appetizers for their kids, suggest a good walking route, offer them whatever seating options I might have available) but it has come down to the point where these people are yelling in my face and I am trying, as hard as I can, to keep my smile big and my voice sweet.
Other nights I bus tables... this wouldn't be so bad except it makes you smell AWFUL and drunk old men come on to you like you wouldnt believe. |
I work at a Babbaages (video game store). Usually, its pretty cool, but there are some real morons in the world.
People are convinced that Microsoft's new X-Box, coming out in November, will be able to play all the Playstation games. And they argue with us when we tell them it doesn't. There are also the people who insist on calling the games "tapes." PSX and Dreamcast use CDs. N64 uses cartridges. Nothing in the store is a tape. http://www.greekchat.com/forums/ubb/tongue.gif And then there are people and their kids and their damn Dippin Dots ice cream. That crap spills everywhere on the floor. But its not nearly as bad as popcorn :angry: I hate working retail, but its better than not having a job at all! |
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Jr-girl if you think retail is bad, working in a restaurant or fast food place is 10 times as worse! |
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It's a hangout for thugs and truck drivers for some reason. |
gammazetagrl: That is a classic scam. When I was in high school I worked in retail and one of the first things I learned was that particular scam. Good for you for not falling for it.
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People are stupid. I have worked in fast food, restaurants and retail most of my working life. Now I work at a copy shop, but there's definately a retail aspect to it.
My favorite, yet most annoying, is when customers disagree with you (as someone already mentioned). Like they will ask me all about products and services we offer. When I tell them the machine capabilities, or certain limitations of products, they proceed to disagree for sometimes 20 minutes. You know, I am a trained professional. http://www.greekchat.com/forums/ubb/rolleyes.gif I do have a clue as to how our machines work. Older men (mid 40's and up) are the worst about this. I think they think I am just a dumb girl. Sometimes I just want to kick them! http://www.greekchat.com/forums/ubb/biggrin.gif The other annoying thing is when people flip out about the price. Yes, having us custom-design something on the computer and then print out a huge full-color sign is that much. No, there are no deals for "frequent customers" (Even though I work here at least 40 hours/week and have never seen you in my life). And then sometimes people flat out lie to your face and you know it and you just want to call them on it. http://www.greekchat.com/forums/ubb/mad.gif But of course, you have to make them happy and be all polite to them ("No, Mr. so-and-so. I was working here then and it still cost that much..") I'd better stop ranting... http://www.greekchat.com/forums/ubb/wink.gif ------------------ SilverTurtle Phi Beta Fraternity: National Professional Association for the Creative & Performing Arts [This message has been edited by SilverTurtle (edited June 17, 2001).] |
Heeheehee... http://www.greekchat.com/forums/ubb/smile.gif On this note, about telling people how stuff works and having them argue about it...
In the fall, we hade two of our frats come down and stretch the limitations of our banner printer, seeing which one could come up with the better banner, week after week. Now, ABC fraternity was rude and obnoxious, called back every 10 minutes to see if their banner was printed, etc... While XYZ would call back once a day to check on their banner's status. At this point, I was still learning how to use the printer, so when ABC came in to my office, telling me how to use the printer and to get their banner out NOW, I wasn't too happy. I ended up running out of paper, much to my annoyance, since ABC started bringing me piles of scrap paper to use. I ended up telling them that I would have their banner the next day, and I would even put it up myself, provided they never contacted me again. http://www.greekchat.com/forums/ubb/smile.gif The next day, XYZ came by, and these are like, the nicest guys in the world, and while I'm sitting there not knowing what to do, or why the heck I can't get the printer to print, the one XYZ guy is sitting there making really GOOD suggestions, and eventually, between him and I, we got not only his banner to print, but the ABC banner as well. http://www.greekchat.com/forums/ubb/smile.gif since it was almost 8 pm and already dark, they also walked me to my car. I guess this was a case of rude, obnoxious customers turned not-so-bad... But I still don't get along with the ABC guys. Gr. |
I used to work as a cashier in a grocery store during the summertime, in high school as well as the first two years of college. One time one of the items we had on special was Prego spaghetti sauce or something like that, where the 16 ounce jars were buy one get one free.
So this snotty woman comes through my line with a couple of jars of Prego, and she says to me, "Make sure you ring those up right; they're buy one get one free." Well, the sale prices are programmed into the computer automatically, so I scanned the jars and they came up full price. She got all pissed off and said, "See, you rang them up wrong; they're buy one get one free." So we called the manager over to settle the dispute, and we looked through the circular ads, and sure enough, the 16 ounce jars of Prego were buy one get one free. Unforunately, this dumb broad had picked up a couple of 22-ounce jars, which in fact were NOT on sale. We pointed out her mistake to her, and she got all huffy and said, "Well, I'm sorry, but I'm just not good with gimmicks." I wanted to say to her, "Well, I'M sorry, but there's nothing at all 'gimmicky' about items being on sale at the grocery store. You just can't deal with the fact that either you're too damn stupid to notice what size jar we had on sale, or you're dumb AND shifty enough to try to pull a scam on us by getting the larger size jars and claiming that they are the ones on sale." I don't remember if she ended up buying the 16-ounce jars or if she had us take the Prego off her order altogether. But what a dumbass. Oh, another way the customers would piss me off is when the store closed at 8:00 and they would come in at 7:58 and wander around the store for half an hour, taking their sweet time to grab items off the shelves. Then they would come up to the checkout and ask, "What time do you close?" and we'd say, "We closed a half hour ago," and then they would say, "Oh my god, I'm so sorry, I didn't know you closed at 8:00!" Like hell you didn't. You mean you didn't notice that you were the ONLY customer left in the entire store, that the lights in all of the deli cases and freezers were turned off, and there was no one standing behind the counter at the meat department or the bakery? Idiots. |
I work for a retail store which have very modern registers. We can find out exactly how much a customer paid for an item at the time of purchase by either scanning the receipt or their credit card. Well, a customer came in with a return. She had no receipt or credit card citing that the return was a gift (for all those out there... if you're buying someone a gift... give them a GIFT RECEIPT so they won't run into problems). I had to scan the gift. The computer will give me the lowest sale price. The shirt came to $9. The woman threw a fit. Her screeching voice was heard all throughout the store. "I know my sister paid more than that! She's not cheap! You're stupid! You can't work the computer!" When she called me stupid, that was the last straw. I looked her right in the eye and said, "Why don't you go to another register and see if they'll do the return for you because I refuse to help you if you're going to give me that attitude." I was shaking bc I was so mad. She swore a few times and then looked at me and said, "I'm reporting you to customer service!" I laughed and said, "Go ahead. Third floor." So, she went and told on me. Customer service was on my side thankfully. They looked up in their the books the price history of the shirt and found out that the shirt went on sale 1997! (it was now 2001) The last shirt in stock was purchased the week before (most likely by her sister). The shirt was never higher than $12 originally. I'm guessing that woman went ahead and complained to her sister. http://www.greekchat.com/forums/ubb/smile.gif
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Fellow grocery store workers worst fear. The big family that comes in 2 minutes before close. Happens all of the time.
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For some extra coin i'm waiting tables/bartending out here . . . and yeah, people are ridiculous. Like if i'm taking some plates away from a table . . . hm, hands are full - but sure, I can take 6 drink orders from you right now, and bring you the salt from the next table over, oh yes guacamole, that'll be extra but i'll get it right now, yes those are in fact tostados . . . yes i know what that means.
Anyway - last weekend a couple came in, sat down, were very curt w/ me, whatever though - I took their order and brought some drinks. B/c they acted all pissed off, i paid more attention to them, brought them things first and stopped by a lot. Well, the food gets stuck behind 2 lg groups, takes a little longer than usual - not more than 10 minutes though, seriously. Well they eat, i come when they drop napkin and the guy actually says: "We have theatre tickets, and it starts in 3 minutes. Can you bring the ticket now please? The food took too long, and we're going to be late. I paid a lot for these tickets . . . you understand." The tip? one dollar, on a forty dollar ticket (aka 2.5%) . . . thanks buddy, b/c it's my fault that chorizo takes that long to cook. I'll be fine with my $3.09 an hour, I don't need your help at all. I love the job though - just hate the people some times. Every time you work, you get at least one of 'those tables' . . . |
I wish I had a dollar for everytime a customer got on my nerves...I could quit for the rest of my life. I work at a Lady Foot Locker store in a mall that's near a private high school. EVERYDAY without fail, these little high school girls come in, try on 3-5 pairs shoes, and either just leave w/o saying anything, or will be like "I'm gonna ask my mom..." Don't come in my store just to waste MY time. Another thing I hate is when little kids (like 11 or 12) with big feet come in--wearing like a women's 6. Either they like the shoe but not the color and I get frustrated, or we don't have whatever they want and the parent gets frustrated and mad at me. Or, if we have a shoe for $19.99--everyone wants it and gets mad b/c we don't have it in their size. No one ever stops to think that its on sale b/c it may be old or the last one. And then the little bad a$$ kids that come in and take shoes off the wall......trust me, I could go on.
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I also work in a grocery store. I think that I now hate most people because of this. I know that I don't get the best people in the world in my store, but nonetheless the people who do come into my store have pretty much turned me away from everyone.
I swear that most customers cannot read. They pick up the wrong size or whatnot of a sale item, then complain when it's not the price they wanted it to be. This happens all the time. I hate when customers throw their items onto the conveyor (sp?) belt. They act like they're angry at the world, so they have to take it out on me somehow by throwing things. The way people handle their money is another pet peeve that I have. I hate when a customer hands me wadded-up bills. I also like money to face in the same direction, but most customers just have their money all mixed up. I also don't like it when customers throw their money at me, or refuse to put it in my hand. I just want to throw their change in their faces after they do that. grr. I have so many more complaints, but I'm going to end with this one. Two words: Stinky Bob. Stinky Bob is an old man who frequently shops at the store where I work. As evidenced by the name, he doesn't smell nice. I can smell Stinky Bob before I can see him. He wears the exact same clothes every day. His white shirt is now yellow and brown, and sometimes smeared with dog poo. He leaves a trail of odor where he's been. It's horrible. I really do not know why he never bathes. He smells so bad that I don't know how he never smells himself. eww. |
When I used to be a bagger at a local grocery store, once this lady brought like 40 items and wanted me to put it all in one bag! And then she threw a tamtrum when I smashed some stuff because there was no room! http://www.greekchat.com/forums/ubb/mad.gif http://www.greekchat.com/forums/ubb/rolleyes.gif
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Back when I was in school, I worked in a retail clothing shop. We had this one woman who came in once a month and purchased $400- $500 worth of clothing... woo-hoo, big sale, right?
Nope, three weeks later, she would come in to return every single piece! We had a very liberal, no sale is ever final, kind of return policy, and she took advantage of it. The clothes she brought back had obviously been worn (several times) - they stank to high heaven and had food stains on them. She did this for six or seven months in a row... we complained to our district manager every time and asked if we could not return her money but we were never given permission to do that... until.... My DM was in the store one day when this lady came in to make her monthly return. When the DM saw the shape these clothes were in. She gave her the money back for her purchase and then banned her from the store for life. |
I worked at McDonalds when I was in High School....I used to work in the drive through section. When a customers food is not ready quickly we have them move up into a parking spot so the rest of the drive through line can continue and we wont have build up...this lady had orders half a million things including 6 20 piece nuggets. We had just had many many nugget orders and we had none left. it takes 3 minutes to cook nuggets and u can only cook like 60 at a time. She had been waiitng like 2 minutes and she came tot he drive through window to yell at us...mind u we had a huge line we were trying to serve. she started freaking out and cursing and throwing all the things that were in the window...sauces were splattering on the walls and napkins were everywhere...lol..when I asked her to stop she said if we had gotten her #$%^ nuggets she wouldnt have had to do that...my manager called her crazy and told to never come back! http://www.greekchat.com/forums/ubb/smile.gif It was always an interesting job.
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I had a couple jobs working with customers in HS, but I started to think everyone was a moron so I had to start doing temp jobs, which is even worse, believe me. Anyways I use to work at Old Navy. Boy was that a treat. The thing about Old Navy is that they don't keep anything on stock in the back so if you don't see it on display, we don't have it. People never understood this though, they would yell and scream and demand to see the manager. They thought I was just being lazy(you know the usual dumb teenager). It was great to see them get all embarassed when the manager told them the same thing. If you want to see a great collection of stupid customers rent "Clerks", you will feel their pain.
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Gee, thanks for the tip, lady...you know, I was planning on putting them at the very bottom of the bag and then throwing a gallon of milk on top of them, but I'm glad you told me the proper way to do it. Now that I think about it, I should have smashed them anyway. That would have been funny. Not only was this annoying to put up with, it was insulting. I mean honestly, to some customers, grocery baggers are a lower form of life than cockroaches. But there was nothing we could do about their attitude, so we just had to endure the abuse. I would have paid money for one chance to look a customer in the eye and say, "I'm not stupid, you know." |
Sophomore year of college I was working as a waitress and I was waiting on a table with a mom, another adult woman and a little girl of around 7 or 8. I had established a nice rapport with the table, and the little girl said to me that she wanted to work in a restaurant when she grew up (hey, she was a little kid, so obviously she didn't really understand what she was saying!). The mother, however, got pretty huffy (or as 33Girl would say, she got her knickers in a twist!)and said to her daughter, "YOU are going to COLLEGE" Grrrrrr! I hope the kid grew up to be a lapdancer!
------------------ @~Tracy~@ By the light of the lamp, by the light of the lamp, by the bright shiny light, by the light of the lamp...if you are a DeeZee, you're the best that you can be, by the bright shiny light of the lamp! |
Oh boy...the amount of responses i got to this forum just goes to say how stupid people can be...in addition to the "in the back" pet peeve, i hate it when stupid customers all want something for nothing...like, hello this is the new millenium, nothing material is really free anymore, ya dumbass!
and then ok last night i had two interesting incidents take place. there was only 2 other people closing w/ me last night, since friday and saturday is only our busy days in blockbuster. so anyway for some reason there was still a huge line at 9 pm. this old lady starts bitching about how shes been in line and i wanted to laugh so hard when my ex said, "ma'am, when you go to jewel or the post office, you wait in line. same goes here for blockbuster." and then there is a reason why it says right outside on the video box how Crouching Tiger, Hidden Dragon is subtitled. I've had people come in and bitch 3 days later about how they "didn't know" that it was subtitled (Dammit if you want to see the dubbed version get your ass a DVD player coz the DVD gives u options!). Okay, we would give them a 3.69 credit for it, but unforunately, Crouching Tiger is a 2 day rental, and they returned the movie late so it has a late fee 3.69 slapped to it--and 3 days later? YOU KNOW THEY SAW THE MOVIE IN THE WHOLE TIME THEY KEPT IT ALREADY AND THEY STILL WANT A FREE ONE...so of course, the 3.69 credit and 3.69 late fee cancels out. Whenever I say "sir this movie is still returned late so i could only take off the late fee"....and of course I have to prepare myself for cuss words, yelling, and how "see, that's why you guys are getting sued!" *for some reason people think we just randomly slap late fees on their movies too. yeah right, do i get a share of our profits? no i dont so why would i wanna do that anyway?* ------------------ "To supress our feelings only makes them stronger"--from Crouching Tiger, Hidden Dragon |
i used to work at Dairy Queen, and just like everywhere else, people were jerks. What I hated most was when people would order something special, and then say, "make sure they make that right" one time a guy said that, and one of the managers was running the cash register. she turns around and relays the message, so real loud i say, "Ohhhhh, you want me to make it the way it says on the screen, and not just throw whatever i want on it" laying on the sarcasm REAL thick. the dude just gives me the evil eye, says something to her about my attitude, so i just smile at him and make his food.
There was one couple that would always order regular hamburgers, and then bring them back and say they ordered them loaded, so they could get it free. one lady would get her food, pay with a 5 or whatever, and then come back and claim to pay with a 20. she would also sit in the dining room until it got cold, and then complain because it was cold. and she stole toilet paper. one lady would order ice cream and take it home, and then call back 20 min. later and complain that it was melted, or that it was made wrong. she did this about 5 times, without ever checking it in the restaurant, or bringing it back in. finally she was asked never to come back. one year, at 4th of july, the owner had his 11 year old son in the parking lot asking people not to park there and walk to the school to watch fireworks, that the parking lot was for customers. one lady brushed him off and did it anyway, so the owner called a tow truck. she was very pissed when she came back about 2 hours later, and when the owner explained why he did it, she says, "well i was going to buy something after the fireworks, but not now. and i'm going to tell all my friends never to come back" he told her fairly well, and basically don't let the door hit you on the @$$ on the way out. i liked my job at DQ, but you couldn't pay me enough to work fast food EVER again ------------------ Steve Corbin Lambda Chi Alpha Theta Kappa Chapter Rose-Hulman Inst. of Tech. |
Sorry I keep posting in this thread... but years dealing with the public just make you a little jaded. http://www.greekchat.com/forums/ubb/wink.gif
People do think they should get everything for free. Like it doesn't cost our store anything to get it. They think we make like 300% profit on everything. http://www.greekchat.com/forums/ubb/rolleyes.gif I really hate it when a customer will make 21 color copies (which are $.99/each) and then come to the counter and say they only wanted one, but the machine "just keep spitting them out". (Gee, don't hit that big RED button that says "Stop" or anything...) And they get bit-chey when they have to wait more than about 10 seconds for anything. Anyways.. today was like crazy people day at work, so I reread this thread to make me feel better. http://www.greekchat.com/forums/ubb/biggrin.gif I was actually thinking today about how rude people are, like they have no manners whatsoever. I'm talking about adults in their 30's. They grab things from you, get all huffy when they are inconvienced (God forbid), talk to people like they are dirt, etc. I feel bad for their children. ------------------ SilverTurtle Phi Beta Fraternity: National Professional Association for the Creative & Performing Arts |
Are there any coffeeshop horrors? Or bakery horrors? I'm either gonna work this summer in a coffeeshop or a bakery.
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Customer: Do you have any more of this item? There are no more on the shelf. Me: No, I'm sorry. We're all out. Customer: Well, could you go check IN THE BACK for me? Me: There aren't any in the back. We keep those ALL STOCKED out front. What you see is what we have. Customer: Oh. Are you SURE there aren't any more in the back? Me: Yes. Customer: Well, could you go check? Me: No. We don't stock ANYTHING like that in the back. We restock our shelves with our deliveries EVERY morning. I'm sorry (*walk away quickly from the crazy lady before she can harass me further*) And it's only women that do this. Guys just accept it and move on with their life. ------------------ SilverTurtle Phi Beta Fraternity: National Professional Association for the Creative & Performing Arts [This message has been edited by SilverTurtle (edited June 18, 2001).] |
I've gotta admit I've had my share of bad customers, especially back when I worked at an amusment park, taking people's photos on a rollercoaster. I drew the line and quit shortly after a customer's little "darling" threw up all over my counter. You want *me* to clean it up? See ya later.
But I've got to admit, being at the receiving end makes you a better coustomer in the long run. I'm always very patient (sp) when I am waiting for something or waiting in line, or even ordering drinks at the bar. I try to be the "good" customer, because the person who is serving me was once just like me. |
Oh my, the 8:55 customers. I hate them.
We close at 9. However, people walk in at 8:55 (and later) and just walk around, mess up the stock that we've already straightened and just delay us. They don't get the hint when you start vaccuming or pull out the doors. Finally, we have to tell them that if they're not going to buy something, they have to leave. :angry: I got a great call yesterday: Me: thank you for calling babbages, can I help you? StupidGuy: Do you have the new racing game for the PS2? Me: uhm, do you know the name of the game? StupidGuy: No, but I know its on the bottom shelf. Me: (puts guy on hold for 5 seconds) Sorry, we don't have it. If you don't know what you want, you don't deserve to get it http://www.greekchat.com/forums/ubb/tongue.gif |
Sig, I think that is true. I am like that too. When I wait in line I am in no hurry and I actually appreciate it even if the employee messes up but they apologize, because I know they try sooo hard to do everything right. when I wait and the person ahead of me is being a bitch to the employee I feel real bad and I could totally relate. Well, experience is always the best teacher. http://www.greekchat.com/forums/ubb/smile.gif
I hate it (sorry, I just have so many rants about my job, but all in all I love it and i I still keep coming back during breaks lol http://www.greekchat.com/forums/ubb/biggrin.gif http://www.greekchat.com/forums/ubb/biggrin.gif)when people mention Hollywood Video to me. Like I know they give u the option to pay your late fees now or later, but in Blockbuster ya gotta pay your late fees first! GRRRR if you're gonna be like that why don't you take your ass to hollywood? And no sir, I don't make the rules, I only follow what corporate tells me to do. And here you gotta pay your late fees first. juniorgrrl LOL. that is right. I have to admit I've done that myself (put a customer on hold and tell them ya dont have it). I also just hate it when people think they could describe something to you and think that since you work there, you know what it is. Especially old ladies looking for a realllly old movie, and they get mad and tell you "you dont deserve to work here" No, I haven't seen every movie made in the world and if u dont know the title, i cant look it up for you. |
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WTF, i pay $4.26 in the nice part of town and even closer to the university its $3.96. I'm writing them a long long letter about price discrimination....Bastards http://www.greekchat.com/forums/ubb/smile.gif |
Yeah, I haven't to blockbusters in other states but for new releases and dvds it's 3.69 (im from Illinois) and the old videos are 1.99 http://www.greekchat.com/forums/ubb/smile.gif
Wow I wasn't aware that prices could be different from location to location. Where ya from? ------------------ "To supress our feelings only makes them stronger"--from Crouching Tiger, Hidden Dragon |
I work as an operator for a home-shopping network, ACNTV for all you late night homeshopping watchers. Well, we are the largest supplier of gemstones in the world, and my shift...3rd shift (11p.m.-7a.m.) is the busiest and craziest. EVERY night I get drunk old women call in and ask the CRAZIEST questions about the products. We have an interactive t.v. show, which means that people can call in and ask questions about the item, and we have to literally shout them out to the show host. The operators' pet peeve is when a caller calls in, asks 50 million questions, which you have to stand up and shout out to the host along with 100 other people, and finally after they have no more questions decide they don't want the item after all. Or when they call in and ask you for an item that was on the air 2 weeks ago and expect you to remember the exact item, price, and every detail about it, and the only thing they provide is that "it was green or something." And they trust to get mad when you explain to them that you aren't at ACN 24 hours a day and there is no way you can know what she's talking about. I have one of the most stress-free jobs there is, but there are times when you just want to tell people to turn off the t.v. and get some sleep.
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Oh my that was my mom last weekend when we took my 15 yr old sister to get some dumb looking nikes that look like sandals that have a strap around the ankle. She is 15 and wears a size ten...My mom was pissed at the sales lady AND my sis lol. |
But alas I have a story of my own...I work at Hudsons aka Marshhall Fields aka Daytons which is a fairly upscale store in malls in the midwest I work at the ticketmaster counter. My favorite is when people come in to buy tickets THE DAY OF THE SHOW. they come in like "Can I but 8 tickets to (fill in show)" The show starts in like 2 HOURS mind you and they have the nerve to ask me "well do you have anything closer to the front" and then they want to get mad at me talking bout "let me see the computer screen". I'm like I already told your dumb behind that we dont have any more tickets...
Its either that or they want to see seats for 90 different shows at the same time and they can't make up their mind so they make me start all the way back to the first show and then tell me "You know what I think we're gonna hold off on this" http://www.greekchat.com/forums/ubb/mad.gif ------------------ Speak your mind even if your voice shakes... [This message has been edited by meeks (edited June 19, 2001).] |
I hate when people try steal clothes right in front of me. I also hate customers that chronic returners, you bought the clothes now keep em!
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as a former worker of many retail stores: Macys, Barnes and Nobles, Aeropostale, and Bath and Body Works, i totally can relate to all you guys' stories.
i too hated the customers who: acted like they would die if they didn't get Oprah's book of the month; people who tried to act like they got a $100 pair of jeans off the $6.99 racks; people who wanted a bath and body works package gift-wrapped 5 minutes before close; those who were still shopping and looking even though i was closing up my register and sweeping the floor (move assholes, move); and finally my favorite customer: The ones who pulled a shirt or jeans from the table and threw it back as if they didn't just see me tediously fold it on my folding table. Arrgggghh.. i have such appreciation for those perfectly folded clothes now when i shop. |
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