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-   -   Good & Bad online Greek stores (https://greekchat.com/gcforums/showthread.php?t=74065)

PM_Mama00 04-23-2004 03:23 PM

Bad Greek Online Companies
 
I know there are a few threads out there about companies that people have had problems with. I think a thread just naming the companies a short lil paragraph of their problem would be good and helpful to those searching for a company. Kind of like GC's Better Business Bureau.

So if you've had a bad experience with a company, post the company name, website address, and a short detail of your problem.

33girl 04-23-2004 03:37 PM

GREAT idea. :D

WCUgirl 04-23-2004 03:40 PM

Okay. I know I mentioned it in the other thread, but I'll post here too:

www.greekloft.com

I ordered 2 items in October. I know the order went through because the $$$ left my bank account w/in 3 days. It is now April and I still haven't received my order! I emailed them twice asking about the status of my order and did not receive a response. I called several times and couldn't get through (said # was disconnected). Then, after FINALLY getting through, I spoke with someone in March who said my order would be shipped the next day and should arrive w/in a week....still waiting!!!!

AOII*Azra-elle 04-24-2004 05:15 AM

I always wondered about them. Their website never seems to be working.....makes me think twice about ordering from them.

ztabchbum 04-24-2004 12:39 PM

I ordered a ZTA charm for my Italian bracelet off of eBay from Big Miami Charms. It broke because it was so poorly made so I called them up and they sent me out another - better- one. Super thrilled! So I take it to get it put on at the mall and it breaks! Now they won't return my phone calls and emails. Assholes!

chideltjen 04-24-2004 05:06 PM

i am very cautious about buying stuff from websites that don't work properly or looks like they were still built off of Geocities but moved their site to a domain name. You know what i am talking about, cheesy animated gifs everywhere, no where stating that your credit card info is safe or what security service is used, etc...

hoosier 04-24-2004 07:29 PM

Never again
 
I'm never buying anything again from Senusret or even Senusret I, the evil twin.

AOII*Azra-elle 04-24-2004 07:45 PM

i haven't had any problems with buying off of ebay. there was a company...it's greek to me that sold alot of stuff on there. so, i'm thinking i wouldn't have any problems if i ordered from them. haven't had any so far.

kddani 04-25-2004 12:09 AM

Quote:

Originally posted by AOII*Azra-elle
i haven't had any problems with buying off of ebay. there was a company...it's greek to me that sold alot of stuff on there. so, i'm thinking i wouldn't have any problems if i ordered from them. haven't had any so far.
It's Greek to Me is defunct now... they're out of the sorority/fraternity business. I actually bought most of their remaining inventory.

AOII*Azra-elle 04-25-2004 10:35 PM

Well, that just sucks! :( Damn them! Oh well, looks like I'll be finding somewhere else to buy stuff now.

tunatartare 04-25-2004 11:09 PM

Alphabet Greek
I posted this in another thread, but basically my problem with them was that they messed up on a lot of orders (put the wrong letters on, wrong size, wrong pattern, wrong color, etc.) and it took them a long time to correct the wrong orders and they didn't have them ready when they said they would.

EGDeepher 04-28-2004 01:49 PM

somethinggreek.com

There website is unsecure mine along with my mother's credit card info was stolen off of it. We both got huge bills that weren't our charges. It was a huge mess. As for the company it's good but I call them up for now on. I'll never buy from their website ever again!

PlymouthDZ 04-28-2004 01:56 PM

Quote:

Originally posted by EGDeepher
somethinggreek.com

There website is unsecure mine along with my mother's credit card info was stolen off of it. We both got huge bills that weren't our charges. It was a huge mess. As for the company it's good but I call them up for now on. I'll never buy from their website ever again!

I'll remeber this.. I have their website saved in my bookmarks.. I was going to buy something from them. Now I won't.. thanks for the heads up!! :)

PM_Mama00 04-28-2004 08:10 PM

How was your service with SomethingGreek? We just ordered formal favors from there. Our formal is next week and I'm buggin about the favors so hopefully all comes out good!

tunatartare 04-28-2004 08:42 PM

My sisters and I used to always order from there a lot and they were very good, we never had any problems with our orders.

ASTLuv21 04-28-2004 10:34 PM

Quote:

Originally posted by AXiD670
Okay. I know I mentioned it in the other thread, but I'll post here too:

www.greekloft.com

I ordered 2 items in October. I know the order went through because the $$$ left my bank account w/in 3 days. It is now April and I still haven't received my order! I emailed them twice asking about the status of my order and did not receive a response. I called several times and couldn't get through (said # was disconnected). Then, after FINALLY getting through, I spoke with someone in March who said my order would be shipped the next day and should arrive w/in a week....still waiting!!!!

Did you pay with your credit card/Debit? You might be able to get your money back but you'll have to go throught your credit card company/bank.

AEPhiSierra 04-29-2004 03:47 PM

Quote:

Originally posted by EGDeepher
somethinggreek.com

There website is unsecure mine along with my mother's credit card info was stolen off of it. We both got huge bills that weren't our charges. It was a huge mess. As for the company it's good but I call them up for now on. I'll never buy from their website ever again!

I HATE Something Greek! We use to use it a lot beause its the closest Greek store to our campus but now my chapter is officially boycotting it.

Every year they had made at least one mistake on our rush t-shirts. And we have let them slide b/c they were little mistakes and didn't really ruin the shirts but this year they were completely obnoxious. Here's the story:

We went about ordering shirts (admittedly) very late this year. So our rush chair called Greek stores specifically asking how soon they could have 24 shirts done. Something Greek asked her when we needed them by and they told us they could have them made by then (without even paying for them to be a rush order). So she tells them we want Hunter Green baby tees and how many we want in each size. They call her several days later and said we dont have hunter green baby tees or XS baby tees but we have 17 hunter green t-shirts in particular sizes. We are pissed b/c they waited so long to tell us but at this point we don't have any other options cuz it's the last minute so we're like fine.

We go to the store to pick up the shirts and it gets even worse. First, they made a mistake on the front design of the shirt and even more ridiculous, they completely forgot the design that was suppose to be on the back. We're now supremely pissed and instead of being apologetic he start's blaming us. "That's what happens when you order last minute, mistakes happen when you don't look at the proof, and everyone knows they don't make hunter green baby tees." They told us they could make the shirts by that date, they never sent us a proof (and the most egregious mistakes had nothing to do with proofing the design anyway), and if everyone but us knows they don't make hunter green baby tees or XS baby tees why did it take several days for them to inform us of that. They offered to print up the back of the shirts during the next half hour (if it takes them that long they really shouldn't be whinign about how much we rushed them). We said we would just take the shirts as they were and they adjusted the priced accordingly. We said we didn't think we would do business there again. And the workers response was good, we don't want your business.

Thanks to their bad service our IGC rejected a proposal to make them the official Greek Store for IGC shirts.

So please don't use Something Greek - they're rude and obnoxious!

kddani 04-29-2004 04:19 PM

i'd echo the above post about somethinggreek.com

A lot of the stuff i've purchased from them has been of terrible quality.

I recommend Joe Toga and GreekGiftsEtc. I've had good luck and good communication with both.

I tend to shy away from the TERRIBLY overprice greek101 and the like. There is so much mark up on their items, it's ridiculous, they're not even near reasonable prices.

kddani 10-06-2004 07:56 PM

Re: somethinggreek.com was great!
 
Quote:

Originally posted by cmiser1
I just wanted to say that i had a wonderful experience with somethinggreek.com. There prices were the lowest I have found- and they just hired a new full time artists named dave who was awesome! he did the art super quick for our party shirts and we receved an email proof like the next day. We just received our shirts- they were here within 2 weeks! and the art looked soo much better then I even thought. I will def buy from them again- cheap, fast, and looks great.

maybe some of you have had bad experiences in the past but they hired 2 new people Christine and Dave and they Rock!

Hello spammer!
Your only two posts have been promoting somethinggreek.com
An ordinary customer would not know about personnel changes.
I'm sure you had a wonderful experience with them. They pay you to say so ;)

GPhiLlama 10-06-2004 08:59 PM

Quote:

Originally posted by AXiD670
Okay. I know I mentioned it in the other thread, but I'll post here too:

www.greekloft.com

I ordered 2 items in October. I know the order went through because the $$$ left my bank account w/in 3 days. It is now April and I still haven't received my order! I emailed them twice asking about the status of my order and did not receive a response. I called several times and couldn't get through (said # was disconnected). Then, after FINALLY getting through, I spoke with someone in March who said my order would be shipped the next day and should arrive w/in a week....still waiting!!!!

Just say NO to greekloft!!! My dad harrassed them until they sent my paddle...three months after I ordered it. When he contacted the BBB is when it finally got sent.

Wine&SilverBlue 10-06-2004 09:46 PM

Re: Re: somethinggreek.com was great!
 
Quote:

Originally posted by kddani
Hello spammer!
Your only two posts have been promoting somethinggreek.com
An ordinary customer would not know about personnel changes.
I'm sure you had a wonderful experience with them. They pay you to say so ;)

HAHAHA good catch kddani ;)

Jill1228 10-07-2004 12:40 AM

I told ya...next time you know what to do! :D Get with the courier ;)
I like Joe Toga and Sorority specialities

Quote:

Originally posted by ariesrising
I've had great experiences with Joe Toga, Greekgear.com and GreekGiftsEtc. I haven't ordered from Sorority Specialties, but I've heard nothing but good things about them.

My only gripe is that because I live in Canada, I not only have to page a huge amount in shipping, but if it doesn't fit through the mail slot in my door, I have to pay customs charges as well, which are usually close to, or more than, the amount to ship. So ordering flip flops which cost $18.99 US came out to around $40 Canadian after all was said and done=(


HotDamnImAPhiMu 10-07-2004 07:26 AM

Joe Toga IS great. Their website is sketchier than it should be -- makes them look unreliable, I think.

TigerLilly 10-07-2004 07:49 AM

Has anyone ever used designergreek.com? They look to have the cheapest stitched-letter stuff that I can find so I think I'm going to order from them.

PiPhiGirl2005 10-07-2004 09:19 AM

Quote:

Originally posted by TigerLilly
Has anyone ever used designergreek.com? They look to have the cheapest stitched-letter stuff that I can find so I think I'm going to order from them.
Actually, I have a good friend who ordered a sweatshirt from designergreek.com when we were freshmen and she still wears it today. :) It's very cute and I don't think she had any troubles with them getting the order to her on time or anything.

PM_Mama00 10-07-2004 10:11 AM

Collegiate Connection (or Corner?) in Bowling Green (Ohio) is absolutely fabulous. I'm on a first name basis with the lady that works there, Judy. Letters get made and sent within a week or two and it's pretty cheap.

astroAPhi 10-07-2004 10:29 AM

I just looked at designergreek and they are anything but cheap! I think I could buy cheaper from even Greek101.

tunatartare 10-07-2004 11:10 AM

What annoys me about Greek101 is how they have a minimum quantity that you have to order of each item. I tried to get a gift from there for my friend who's in an NPC and I found myself saying, "I don't think she'd want 3 of the same picture frame/pillow/mug/etc..."

TexasStar 10-07-2004 11:19 AM

This is a great site http://thegreekboutique.zoovy.com/

tunatartare 10-07-2004 09:04 PM

GreekGear.com is really expensive. I was getting a present for my friend, and something that cost $10 everywhere else cost $16 on their site.

TigerLilly 10-07-2004 10:53 PM

Quote:

Originally posted by astroAPhi
I just looked at designergreek and they are anything but cheap! I think I could buy cheaper from even Greek101.
Price-comparing for a hoodie and a longsleeve tshirt I found designergreek to be cheaper than Greek101. Plus, designergreek does neat embroidery on the sleeves, hood, etc, so I'm going to order from them. One of my PSP brothers just got a hoodie from there and it looks really nice.

Measi 10-08-2004 12:05 PM

While not a company per-se, avoid "greaks" on Ebay. While (s)he has good luck most of the time, if you have a complaint (as I did), you'll be harassed and blackmailed with bad feedback even if you do exactly what you're supposed to as a buyer. Both items and shipping are put at an unreasonable rate for the item being sent.

~ Mel.

SOPi_Jawbreaker 10-08-2004 04:52 PM

I had a bad experience with Greek Loft also. I ordered twice from www.stitchzone.com, and I was very happy. My order arrived when they said it would, and their stuff is pretty affordable (though they don't have that much stuff so you're kinda limited). And when they messed up on my second order, they made my t-shirt over again and shipped it out right away and I got it just a few days later.

boz130 10-09-2004 09:26 AM

Hi, I'm a Lambda Chi...I'm also one of those "Greek Licensed Products" guys you've seen online and in mailers sent to your chapter houses. In my case, my products are newsletters/event promotion and address list management services.

The reason you see some companies (e.g. Campus Classics) offer just a select few organizations is that we're only licensed to work with certain groups. We pay royalties to the specific organization for each t-shirt/chair/pool table felt/newsletter/etc. that we sell. For the record, other firms aren't licensed.

What's the difference between the two? Well, GLP members have to uphold a strict code of ethics re: what we produce. We can't put out materials that are deemed to be sexist, misogynistic, anti-gay, racist, etc. By the same token, we're not allowed to portray the "frat stereotype" (drunk guy hanging onto a keg).

If you're not licensed, you can pretty much do whatever you want...and they do. I've seen some...let's say "interesting" stuff @ various conferences. That sort of thing wouldn't pass the "mom test" (in other words, what would your mom think if you wore a particular shirt?).

The GLP designation isn't necessarily as good as something from the BBB, but it's a pretty good indicator that they're reputable. Good luck!

Interfraternally,
Bill F.

Lady Pi Phi 10-09-2004 09:48 AM

Quote:

Originally posted by ariesrising
I've had great experiences with Joe Toga, Greekgear.com and GreekGiftsEtc. I haven't ordered from Sorority Specialties, but I've heard nothing but good things about them.

My only gripe is that because I live in Canada, I not only have to page a huge amount in shipping, but if it doesn't fit through the mail slot in my door, I have to pay customs charges as well, which are usually close to, or more than, the amount to ship. So ordering flip flops which cost $18.99 US came out to around $40 Canadian after all was said and done=(

Yep, that's me. I have a $50 CDN t-shirt from GreekGiftsEtc. It's a good shirt, and it arrived on time, but because of the exchange rate and the extra fees Canada Customs imposed on it. I haven't ordered anything in a long time. $50 for a t-shirt is ridiculous. I usually order through my chapter if they are getting clothing, because they'll make the design themselves and have a local printing company do it.

preciousjeni 10-15-2004 03:00 AM

NEED ADVICE
 
I have been in the process of setting up a potential order with thegreekshop.com. Everyone I've asked has said they're really good and great business people. But, check this out.

This all happened within less than 24 hours, altogether. A number of emails were exchanged in which I made it very clear that I needed to clear some things up before proceeding with the order. No money has been exchanged and the price has not even been agreed upon. What's your opinion?

1) I receive one email with a lot of information regarding my specifications on the item and, as part of the reply, I read:

"Please note that your order will not begin until payment is received.

Once payment is received and your order is processed, an invoice will be mailed to you with production time/shipping information...

...Your quote will remain on file for 14 days or until payment is
received, whichever is earlier. To place your order, please submit
your request and remit a MONEY ORDER in US$ made payable to University Apparel, Inc."

*At this point, I'm assuming that nothing is being done yet.

2) In the same email message, I was quoted a price of $150 (above what the item was costing already) for doing a particular crest design for me.

3) In my reply to that email, I said I'd rather the design be left out.

*The price tag was a little steep for me.

4) In a reply from the company, I got the following message:

"Based on your request, we have already begun (putting in over 3 hours of work) and almost completed the crest given the artwork we have obtained.

We just have to check the wording -- to make certain the machine can embroider that small, so we need to run off a sample.

However, if you desire, we can stop where we are and we will discard the work we have started, but at least half the cost of the set-up would be required for the work done thus far."

*I was :eek:! That's $75!!

5) I replied stating that they could go ahead with the crest design since they had already put forth so much effort (so as to not mess it up for future sorors who want to order from them), but I attached the following comment to that portion of my message:

"I need also to bring to your attention that the Terms of Service are somewhat misleading (I thought we were putting the specifics together and the order would be placed upon payment or at least submission of the deposit):

1. A minimum of 50% deposit is required on all orders; a PRICE QUOTE does NOT constitute an order. Price quotes will be kept on file for 14 days or until payment is received, whichever is earlier."

*The message I received previously clearly stated that it was a "price quote"

So, am I completely crazy or are they trying to rip me off?

preciousjeni 10-15-2004 07:08 PM

Well...I got a reply this morning and they were finally nice! The design ended up not working and they're not charging me for the work done. So, I guess a soft reply got a good response.

:) Very cool!

LatinaAlumna 10-15-2004 07:25 PM

Re: NEED ADVICE
 
Quote:

Originally posted by preciousjeni
I have been in the process of setting up a potential order with thegreekshop.com. Everyone I've asked has said they're really good and great business people. But, check this out.

This all happened within less than 24 hours, altogether. A number of emails were exchanged in which I made it very clear that I needed to clear some things up before proceeding with the order. No money has been exchanged and the price has not even been agreed upon. What's your opinion?

1) I receive one email with a lot of information regarding my specifications on the item and, as part of the reply, I read:

"Please note that your order will not begin until payment is received.

Once payment is received and your order is processed, an invoice will be mailed to you with production time/shipping information...

...Your quote will remain on file for 14 days or until payment is
received, whichever is earlier. To place your order, please submit
your request and remit a MONEY ORDER in US$ made payable to University Apparel, Inc."

*At this point, I'm assuming that nothing is being done yet.

2) In the same email message, I was quoted a price of $150 (above what the item was costing already) for doing a particular crest design for me.

3) In my reply to that email, I said I'd rather the design be left out.

*The price tag was a little steep for me.

4) In a reply from the company, I got the following message:

"Based on your request, we have already begun (putting in over 3 hours of work) and almost completed the crest given the artwork we have obtained.

We just have to check the wording -- to make certain the machine can embroider that small, so we need to run off a sample.

However, if you desire, we can stop where we are and we will discard the work we have started, but at least half the cost of the set-up would be required for the work done thus far."

*I was :eek:! That's $75!!

5) I replied stating that they could go ahead with the crest design since they had already put forth so much effort (so as to not mess it up for future sorors who want to order from them), but I attached the following comment to that portion of my message:

"I need also to bring to your attention that the Terms of Service are somewhat misleading (I thought we were putting the specifics together and the order would be placed upon payment or at least submission of the deposit):

1. A minimum of 50% deposit is required on all orders; a PRICE QUOTE does NOT constitute an order. Price quotes will be kept on file for 14 days or until payment is received, whichever is earlier."

*The message I received previously clearly stated that it was a "price quote"

So, am I completely crazy or are they trying to rip me off?

Wow, I'm glad I read your post!! I was looking at their site today wondering if I should order some items, then decided to check here to see if there was anything posted about them. What a hassle!

preciousjeni 12-17-2004 12:14 PM

what should I do???
 
Ok...I placed an order with a company four days ago and paid in full online (through paypal). I checked the paypal transaction and payment was received.

Here's the problem. I have not heard ANYTHING from the company. Nothing to say the order was received or that it would be delayed or anything. I've emailed the company, the individual (from the email addy I saw on paypal) and contacted them another way. Still nothing.

What should I do? (P.S. It's supposed to be a Christmas gift but it's definitely short notice. However, if I had known they'd be like that, I would have ordered elsewhere.)

kddani 12-17-2004 12:19 PM

May I ask what company it was? 4 days is certainly too long to go by without acknowledging.

The good thing about paying with paypal is that you're supposed to have some protection.


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