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-   -   Worst person ever gives Dunkin Donuts workers hell over missing receipt (https://greekchat.com/gcforums/showthread.php?t=134734)

ASTalumna06 06-10-2013 06:50 PM

Worst person ever gives Dunkin Donuts workers hell over missing receipt
 
This girl is whacked out!

http://gawker.com/worst-person-ever-...over-512298174

Kevin 06-10-2013 06:56 PM

I have a business degree!

(from ITT?)

MaryPoppins 06-10-2013 07:01 PM

Quote:

Originally Posted by Kevin (Post 2220515)
I have a business degree!

(from ITT?)

ITT claims to have a business program.

Munchkin03 06-10-2013 07:04 PM

Quote:

Originally Posted by Kevin (Post 2220515)
I have a business degree!

(from ITT?)

University of Phoenix.

DaffyKD 06-10-2013 07:29 PM

The only thing she accomplished is proving she is off the wall crazy. Next time they see her coming, the manager should advise her that her business is not needed at this establishment.

Love her line, "this is under video surveillance."

DaffyKD

ASTalumna06 06-10-2013 07:39 PM

I truly enjoyed the fact that she tried to get other customers to be just as pissed off as she was.. over nothing.

Sorry, hun, but crazy isn't contagious.

pshsx1 06-10-2013 07:42 PM

Aw, the video was pulled off of YouTube.

thetalady 06-10-2013 07:43 PM

What a nasty little spoiled brat and bigot to boot. I hope someone can figure out who she is and blast her the same way she was nasty to all those poor DD employees. I did enjoy that she was certain that they were going to put snot in the food, but it was OK because she was giving it to her BF.

pbear19 06-10-2013 07:59 PM

Quote:

Originally Posted by MaryPoppins (Post 2220517)
ITT claims to have a business program.

Eek! It's Twilight Sparkle! ;) (In other words, love the new avatar!)

MaryPoppins 06-10-2013 08:16 PM

Quote:

Originally Posted by pbear19 (Post 2220532)
Eek! It's Twilight Sparkle! ;) (In other words, love the new avatar!)

Thank you! My baby girl likes Rainbow Dash, but as many times as I took the MLP Personality Quiz, I always came up Twilight Sparkle!
TEST: http://www.hasbro.com/play/details.c...12F9B58F:en_US

agzg 06-10-2013 09:54 PM

Ugh. I can't even imagine treating the folks at a place I patronize regularly this way.

Kevin 06-10-2013 11:24 PM

Quote:

Originally Posted by Munchkin03 (Post 2220519)
University of Phoenix.

FWIW, Phoenix's business program, while being ridiculously overpriced is apparently legit. For about 1/4 the money though, at least around here, they could get the same degree from a school people don't routinely mock.

XAntoftheSkyX 06-10-2013 11:30 PM

And there's another reason I think it should be mandatory everyone work a year in retail or food service.

The amount of rudeness I and people I know in the same business is insane. There's no excuse.

EDIT: This may be the only time I can feasibly use this .gif

http://i44.tinypic.com/a4wygi.jpg

Kevin 06-10-2013 11:46 PM

Quote:

Originally Posted by XAntoftheSkyX (Post 2220560)
And there's another reason I think it should be mandatory everyone work a year in retail or food service.

The amount of rudeness I and people I know in the same business is insane. There's no excuse.

EDIT: This may be the only time I can feasibly use this .gif

http://i44.tinypic.com/a4wygi.jpg

I did 8 1/2 years of retail between HS and college. I can tell you that "professionalism" is overrated. The few times I had a customer talk to me that way, I asked them to leave and calmly stated that if they didn't, I was calling the police.

Never let anyone talk to you that way. If your management is worth working for, they'll have your back with someone like that.

amanda6035 06-11-2013 12:17 AM

I would re-share this, but I think she's already had her 15 minutes of fame. What a jerk.

ASTalumna06 06-11-2013 12:21 AM

Quote:

Originally Posted by Kevin (Post 2220562)
I did 8 1/2 years of retail between HS and college. I can tell you that "professionalism" is overrated. The few times I had a customer talk to me that way, I asked them to leave and calmly stated that if they didn't, I was calling the police.

I'm actually surprised the police weren't called in this case. I would have thought this girl was unstable, and I would have definitely called the police.. or at least threatened to do so.

This is an 8 minute video. It's not as if she walked in, complained, received a free donut and coffee and walked back out.

I'd like to think that I'd even make that phone call if I was just one of the customers in the store.

Don't get me wrong - I'm not blaming anyone who was working at DD that day. I just think that in such a situation, getting the police involved (or at least threatening to do so) wouldn't be completely irrational.

Someone who's that crazed over a receipt needs help. I can't tell if she's seriously mentally unstable or just a b*tch. I've seen both working in retail.

DeltaBetaBaby 06-11-2013 02:17 AM

I give you the money, you give me the donut. END OF TRANSACTION.

TonyB06 06-11-2013 08:51 AM

Probably would have referred her to the manager and been done with it. Short of that, if he was going to honor her order, she'd have had to produce a receipt from yesterday.

At least they had the good sense to be in DD and not KK, though. Never understood American's misguided fascination with KK.

AlphaFrog 06-11-2013 09:28 AM

Quote:

Originally Posted by TonyB06 (Post 2220592)
Probably would have referred her to the manager and been done with it. Short of that, if he was going to honor her order, she'd have had to produce a receipt from yesterday.

Wait. What? I thought this whole thing was because she didn't get a receipt yesterday.

But I had my volume turned way down, so I may have misunderstood.

TonyB06 06-11-2013 11:22 AM

Quote:

Originally Posted by AlphaFrog (Post 2220596)
Wait. What? I thought this whole thing was because she didn't get a receipt yesterday.

But I had my volume turned way down, so I may have misunderstood.

You're right. skip the recipt part. Still would have just referred her and her beligerence to the manager to resolve the matter.

cheerfulgreek 06-11-2013 12:39 PM

lol
Welp, just goes to show what her background looks like. She was already disrespectful long before she got to the Dunkin Donuts guy.

cheerfulgreek 06-11-2013 12:43 PM

Quote:

Originally Posted by XAntoftheSkyX (Post 2220560)
And there's another reason I think it should be mandatory everyone work a year in retail or food service.

No thanks, I'll pass. :p

WCsweet<3 06-11-2013 12:54 PM

I feel like half the people anymore don't want the receipt anyway. I probably wouldn't notice if I received a receipt or not.

Mizeree I2K 06-11-2013 01:03 PM

Quote:

Originally Posted by ASTalumna06 (Post 2220526)
Sorry, hun, but crazy isn't contagious.

Actually it is.

Quote:

Originally Posted by XAntoftheSkyX (Post 2220560)
And there's another reason I think it should be mandatory everyone work a year in retail or food service.

Why? Not sure if you mean this literally, but if you do, just because you or somebody else ended up in a shitty job you don't like, doesn't mean other folks should be in it.

Quote:

Originally Posted by cheerfulgreek (Post 2220617)
No thanks, I'll pass. :p

I feel you. I would have to pass on anything retail, because I know I wouldn't last past the first customer that was rude as hell. If I was that Dunkin Donuts dude, I would have cussed her ass out into next year, and then after I was done, I would have said "Now post that shit on facebook, bitch!"

I did work a retail job at Target when I was in college. I got fired for that very reason. I cussed dude out, and then told him I was going to whoop his ass outside LOL. I got termed real quick. It was cool, because sorry ass retail jobs are easy to get and easy to quit.

TonyB06 06-11-2013 01:08 PM

Quote:

Originally Posted by WCsweet<3 (Post 2220620)
I feel like half the people anymore don't want the receipt anyway. I probably wouldn't notice if I received a receipt or not.

See, I'm totally the other way and think it incredibly odd when clerks ask "Do you want your receipt?"

Of course I do. Why would I walk off with no proof of my transaction, and no proof I was charged correctly during the exchange?

AlphaFrog 06-11-2013 01:14 PM

Quote:

Originally Posted by TonyB06 (Post 2220622)
See, I'm totally the other way and think it incredibly odd when clerks ask "Do you want your receipt?"

Of course I do. Why would I walk off with no proof of my transaction, and no proof I was charged correctly during the exchange?

Because a donut and coffee just isn't that serious...

ASTalumna06 06-11-2013 01:18 PM

Quote:

Originally Posted by Mizeree I2K (Post 2220621)
Why? Not sure if you mean this literally, but if you do, just because you or somebody else ended up in a shitty job you don't like, doesn't mean other folks should be in it.

I believe you totally missed the point here. He's not mad that he had a "shitty job" and thinks everyone should be miserable. Everyone should work one so that they appreciate what dealing with customers is like... so that they don't act all crazy like this whacko in the video.

He's not looking to pass a law requiring it or anything.

TonyB06 06-11-2013 01:20 PM

Quote:

Originally Posted by AlphaFrog (Post 2220625)
Because a donut and coffee just isn't that serious...

Well, for one, the determination of the "seriousness" of the transaction probably best belongs to the person actually in it.

And secondly, for a person in the habit of receiving receipts at the conclusion of a transaction, it is indeed, odd, not to get one.


*this is not meant as a defense of the behavior of the woman in the thread, but generally speaking.

Mizeree I2K 06-11-2013 05:23 PM

Quote:

Originally Posted by ASTalumna06 (Post 2220626)
I believe you totally missed the point here. He's not mad that he had a "shitty job" and thinks everyone should be miserable.
He's not looking to pass a law requiring it or anything.

That's why I said "literally" or not.

Quote:

Originally Posted by ASTalumna06 (Post 2220626)
Everyone should work one so that they appreciate what dealing with customers is like... so that they don't act all crazy like this whacko in the video.

So based on what I'm reading here, you're saying that folks who haven't worked retail, should, so they can see what it's like. That way, they won't lose their cool because they would have more of an understanding of what it's like dealing with a rude customer. That's what I'm reading.

I call bullshit on that, too. Folks are going to be rude as hell regardless. There are several people who have never worked retail and they wouldn't treat somebody the way that bitch in the video treated dude.

To add to what I just said,and this is just random. It's people that make or break a job. Retail is shitty to most because they are dealing with so many different and rude attitudes, and those same folks are assholes regardless of what kind of job they had/have.

Mizeree I2K 06-11-2013 05:29 PM

Different strokes for different folks, but why in the hell would somebody need a receipt for a goddamn donut? For real.

Mizeree I2K 06-11-2013 05:36 PM

Quote:

Originally Posted by TonyB06 (Post 2220622)
See, I'm totally the other way and think it incredibly odd when clerks ask "Do you want your receipt?"

Of course I do. Why would I walk off with no proof of my transaction, and no proof I was charged correctly during the exchange?

Question for you. So if you bought a 30 cent donut at Dunkin Donuts, you would ask for a receipt? Why?

ASTalumna06 06-11-2013 07:12 PM

Quote:

Originally Posted by Mizeree I2K (Post 2220653)
That's why I said "literally" or not.


So based on what I'm reading here, you're saying that folks who haven't worked retail, should, so they can see what it's like. That way, they won't lose their cool because they would have more of an understanding of what it's like dealing with a rude customer. That's what I'm reading.

I call bullshit on that, too. Folks are going to be rude as hell regardless. There are several people who have never worked retail and they wouldn't treat somebody the way that bitch in the video treated dude.

You're taking what we're saying way too seriously.

And yes, it's true that SOME people gain a better understanding of something once they've been through it themselves.

MysticCat 06-11-2013 08:36 PM

Quote:

Originally Posted by TonyB06 (Post 2220627)
Well, for one, the determination of the "seriousness" of the transaction probably best belongs to the person actually in it.

Which is why it's reasonable to ask the person in the transaction "would you like a copy of your receipt?" It's important to some people to get the receipt. To others, it's just more clutter in their wallets or pocketbooks. Different strokes.

ASUADPi 06-11-2013 09:02 PM

What a bitch!

Sciencewoman 06-11-2013 10:28 PM

She seems like the kind of person who's just been waiting for someone to forget to give her a receipt, so she can catch them and make them deliver on the free order promise. I think the police should have been called, specifically for her hate speech at the end.

I think it's a poor business practice to offer these kinds of "deals." Sam's Club had a deal going for a while where each register had a dollar bill on display. If the cashier forgot to call you by name, you got the dollar. One day, the clerk forgot. What a production...I was directed to the guest services desk, where the manager told me I had to fill out a complaint form against the cashier, and that this would reflect poorly on the cashier. I said, "Never mind. I just thought it was a cute, fun customer service gimmick. I don't want to get anyone in trouble over a dollar!" That deal wasn't around much longer.

Arby's had a similar promotion going for a while. If they didn't ask you for your Arby's reward card, your meal was free. They never forgot, but that deal (and the rewards card program) didn't last long either.

XAntoftheSkyX 06-12-2013 12:07 AM

Quote:

Originally Posted by ASTalumna06 (Post 2220626)
I believe you totally missed the point here. He's not mad that he had a "shitty job" and thinks everyone should be miserable. Everyone should work one so that they appreciate what dealing with customers is like... so that they don't act all crazy like this whacko in the video.

He's not looking to pass a law requiring it or anything.

This. I actually really like my day job. Can I see myself doing it forever? No, but it gives me a steady income, I have great relationships with my co-workers and bosses, and it's flexible enough to allow me to seek additional employment or schooling.

I'd bet dollars to donuts that most people that go off on people that work in the service industry have either never worked in it, or did long ago and have forgotten what it is like. Breaking it down to the bare minimum, my job is about making people happy. I want to make my bosses happy so I can stay employed, I want to make my co-workers happy so we can support each other during the day. I want to make the customers happy so they will continue to patronize the business, thus also securing my employment.


Also, on lighter note, I remembered this exists. http://www.youtube.com/watch?v=gWx6uA5aCrE

Mizeree I2K 06-12-2013 12:51 AM

Quote:

Originally Posted by ASTalumna06 (Post 2220666)
You're taking what we're saying way too seriously.

And yes, it's true that SOME people gain a better understanding of something once they've been through it themselves.

Not really. I was just replying to the way your post read, and you just reiterated what you said, but added the word "some" this time.

Quote:

Originally Posted by MysticCat (Post 2220680)
Which is why it's reasonable to ask the person in the transaction "would you like a copy of your receipt?" It's important to some people to get the receipt. To others, it's just more clutter in their wallets or pocketbooks. Different strokes.

Thank you.

lovespink88 06-12-2013 01:11 AM

Quote:

Originally Posted by DeltaBetaBaby (Post 2220588)
I give you the money, you give me the donut. END OF TRANSACTION.

We do not need to bring ink and paper into this!

I've got it filed under D...for donut.

:D

ASTalumna06 06-12-2013 08:57 AM

Quote:

Originally Posted by Mizeree I2K (Post 2220711)
Not really. I was just replying to the way your post read, and you just reiterated what you said, but added the word "some" this time.

Oh, ok......

:rolleyes:

AOII Angel 06-12-2013 09:12 AM

What a complete douchebag.


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