PeppyGPhiB |
01-02-2008 02:04 AM |
Quote:
Originally Posted by texas*princess
(Post 1570336)
Most of the time if it was a small mistake (like if I ask for no onions and it comes back with onions) I will just fix it myself (e.g. take the onions off) and eat it.
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The other night when I was out to dinner with girlfriends, my dish came out with red onions and a ton of jalepenos on top as garnish. I absolutely hate red onions, and I can't handle jalepenos like that. I removed them from the food and had to put them on my bread plate, which I don't appreciate having to do in a restaurant. So when the waiter came over a few minutes later, I kindly suggested to him that they should not just "garnish" the top of food with things not included on the menu. Especially not with onions, which many people are allergic to (on the side of the dish would've been ok, but this was across the whole top of the food). In this case, the server seemed to really appreciate my suggestion due to the food allergies their customers may have.
It is a huge pet peeve of mine when the meal I ordered comes out with extra or different main ingrediants than what is described on the menu. After all, I decide which dish to order based on the description in the menu!
Servers should see these comments as ultimately helping save their jobs. If many dishes have to be re-done every night, that's a lot of inventory the restaurant is going through for no profit. MOST restaurants will fail...they don't need help from inattentive chefs and servers. If I'm spending my money to have someone cook and serve me a meal, I expect the server to record my order correctly, the chef to cook it to order, and the server to ensure that what they deliver to me is in fact what they sent up to the kitchen. If I ask for no avacado and tomatoes on my salad, I expect the server to notice the mistake if my salad comes out with tomatoes and avacados. That is what they're being paid for...it's pretty much the totality of their job!
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