There's a client that calls the real estate agency and always asks for one of the brokers like this: "I need to talk to _____ ____, and I *don't* want his voicemail." Then he's really put out when that broker isn't here, and apparently it's *always* my fault. It if was possible, I'd smack him through the phone.

I get this all the time! I'm a receptionist and I hate people like this! I always tell them I have no control over whether or not someone answers their phone. I don't know why some people can't just leave a message.

LOL- I'm glad it's not just me! You'd think I run this company, the way everyone expects me to know everything!

This is more a story of a VERY disgusting customer...

My sister (sorority) works for the same company, but a different store. I happened to come in one day and she proceeds to tell me what happened about an hour ago.

This lady comes in and is shopping for about 15 mins. when she stops in front of the jewelry racks and squats down. She is wearing a dress, which she slightly holds off of the floor. Her manager sees the lady acting wierd and a puddle on the floor underneith her and sends my sister over to see if she is okay. The lady replies that she has menopause (sp?) and cannot control her bladder. (By the way, there is a bathroom directly across the hall from the store.) So you would think she would leave.... :eek: She spends another 45 mins. shopping in the store and talking with the employees like nothing ever happened. And then to top it off, they called mall janitorial services, and they would come with disinfectants and the store just had regular floor cleaner.

Unfortunatly, that is only the most recent event, not the grossest.

i copy pasted this out of my livejournal from a few weeks ago.. i work for a large corporate cellular company..

sooo last night at work i was an exceptionally great mood. i'm doing my little thing, helping customers, etc. around 7pm this legitmately overweight blond biatch storming up to my desk. she says "i lost my f***ing phones, but then i found them. i want them turned back on". so, no problem, i can do that. as i am starting to do so, i realize one of them is liquid damaged (HINT to people who are somewhat cell phone stupid: liquid damage is the #1 killer of phones, so keep that shit away from water!), and it won't power up. she proceeds to throw a hissy fit. she demands we print a copy of her contract for her and highlight the part where it says $175 early termination fee, so i print it and tell her i can underline it because we don't have any highlighters. She then states "well, you have windex. you must have highlighter" to which marc retorts "well yes, windex is another form of writing untensil.. however it tends to leave streaks and smears so we dont' use it very often". hehehehe... well she decides she is going to leave the store, and she says to me "you are a f***ing phony, you need to get a life" and to josh she says "you need to go back to school". as she turns to go, josh says "i am currently in college, ma'am." and she says "for what, RETARDEDNESS" and flails her arms at the emphasized last word. at this point, all of our customers are laughing hysterically at her ridiculous statements, and jen the greeter says "have a nice day" as she walks out.. this apparantly irked her even more because she said "you too, slut.... WHORE!" as she walks out. Mind you this obese woman had a 12 year old with her wearing very skimpy clothing and sticking her peirced tongue out at everyone.

IT Help Desk brings some interesting ones.. the difference is, I work with these folks every day.. there's no escape!

Three funniest calls ever...

We have one lady who is in her mid 70's and really doesn't like having to use a computer but took a job that requires it 8 hours a day. She called me three times in one week to tell me her printer wouldn't print. All three times, it was out of paper! She learns though.. the next time her printer wouldn't print and she called she said "I checked though, and it has paper!". It was a triumphant moment!

I get a call from one user saying "Three computers just died all at once". I instantly think "this can't be a computer issue, this is a building services problem". I go to the area and guess what? Not only were there printers not working, neither were their lights, radios or space heaters. All three had space heaters in their cubes/offices and they blew a circuit! I said "Did you notice your clock and lights are out too?" LOL

The best ever (so far). One lady moved to a new cube and we moved her computer along with her. She calls the next day "I can't log on to my computer since you moved it". I say "We didn't change the password or anything, do the same thing you always do". She says "Well, since you moved the computer, I don't remember my password". She went to her old cube, sat down and suddenly remembered her password! I had to fight so hard to keep from busting out laughing.

And, in reference to the "In the back" questions from the earlier threads.. As an older lady, I can tell you that "in the old days" the salesperson would often ask you what you were looking for and frequently offered to "look in the back" because they didn't keep all the stock out all the time. Some may not realize that this isn't common practice anymore.

Also, I've had grocery baggers put heavy cans on top of my bread more than once... I still don't tell them how to bag though!

Dee

Dee

last week, a lady tried to order while she was still on the phone (WHICH I HATE). she is just talking on and on. i asked her four times what she would like to order. finally she mumbles something to me. all i could hear was 'coffee'. so i get her a regular cup of coffee. she gets off the phone and gives me this evil tone saying 'does this look like an iced coffee?!'. :mad: i was thinking 'b*tch, you're talking on the damn phone. you're lucky all i am giving you is a coffee. cause i am thinking that you really need a swift kick in the a**.' coming back to reality, all i said was that 'i did not hear you'. i then proceed to give her an iced coffee. then she treats me like i am giving her an attitude.


i also really hate when people pay with their credit cards and it says 'check id' on the back- so when we ask for id, they get pissed cause they have to get it out of their car. hello?! dont put it on the back of your credit card, if it is too difficult to carry your license too. it isnt rocket science.

Ooooooooh I hate this too! Or when they don't sign it and you ask for ID, or if the signature has worn off. I had a customer get snippy with me because I asked for an ID on an unsigned card. He was like "I CARRY A CHECK CARD SO I DON'T HAVE TO SHOW ID!" Well I'm sorry that I'm trying to protect your checking account.

I worked at Nordstrom one summer, had to deal with some snooty customers there... I can't remember any real specific stories, but on my first day when I was still trying to get used to the register, there were impatient women who'd roll their eyes.

OOOO one of my favorites is, since I am a cashier at a local grocery store right now while I continue my job hunting...I FLIP my light off and I can even have customers watch me do it but they still come up to my line and even if I say I am closing they still say "I'll be quick," so to be nice I will ring them up but they take twice as long. ORRRRR When I turn my light out and just as I am putting my sign up I will tell them at the same time I am closed and I get the response "are you sure you're closed," at one point I looked at the customer and said "yes thats why my sign is going up and I am going on break!"

THE BEST RETAIL STORY!

So like I had this trailer-trash couple come in the day after their wedding. I use that term loosely, because I don't like to call people trash, but they were...so anyways, they are all in my face about this ring we'd sold them because it was scratched. They had picked up his ring on Friday, got married Saturday, and now Sunday, it SHOCKINGLY has some scratches on it. So I ask the man, "Did you wear it" and he says no. I'm thinking, OKAY, who the hell gets married and doesn't put on their ring?!?! So the witch says when she picked it up we had cleaned it for her and it was scratched when she took it outta the box on Saturday. Okay, secondly, liquid cleaner DOES NOT SCRATCH A RING. I'm like, well this ring has obviously been worn. It's scratched in three seperate places and the bottom is the most noticable. Because it was a special order, I KNEW that no one else had worn the ring.
So I offer them the world and then some to get them to calm down. My assistant manager offered the same. They still weren't happy. So finally I gave them my business card offering a free polishing, cleaning and rhodium plating...if they presented it after their honeymoon.

Right before they left I tried to make sure things were cool, so I was like, you should be happy because you just got married. The witch turns to me and goes, "Shut up baby, get a new line" and walked her fat butt outta the store. I was like, WTF!?!?! So I wrote a complaint to our corporate for it to be on file.

Fast forward two months. The couple comes into our store and talks to my associate claiming they were owed all this free stuff. He didn't know them from Adam, so he turned them over to the same assistant manager they delt with the first time. She offers them the same things I did, but they were complaing now that because they lived three hours away they shouldn't have to pay for s/h. My assistant manager is like, well we can't avoid that, I'm sorry. So they start harassing her. I'm standing right there...and finally I go, "Do you have my card?" and they're like no, but you promised it. I said, "Well you were extreamly RUDE to me and if you don't have that card with my promises, I guess we can't help you". By this time we'd already called the mall cop (not security, but a cop). The lady was like, "YOU B&*TH I'm going to F---ing KILL YOU" to my assistant manager. BLAHAHAHA. She's like, well I'm sorry you feel that way, but you're going to have to leave now. So they refused. The mall cop walks over and says, if you do NOT leave we will arrest you. BLAHAHAHA. So they left finally. We wrote up a police report and sent it to corporate. Now they can know what kind of psychos are out there!

OMG!!!!!!!!!! LMAO!!! what a couple of idiots!!! thank goodness i wasnt there, cause it would have been BAD! you handled it as well as it could have been done hootie!!! :eek: :eek: :eek:

To expedite the processing of business cards at my college, it was decided that my department would process all cards, start to finish. Despite printing the information in our staff newsletter two consecutive months, department secretaries are still putting their own requisitions in our financial system (which is making our budget people go nuts since my department also creates a requisition.

But what really gets is my goat is that we have informed all staff that when a request comes in, we will be checking their titles against Human Resources' files (for legal reasons). In October, two secretaries tried to pull a fast one and their "unofficial" titles almost got printed. I got chewed out for not checking first. I now take a very hard line on this.

Well I work in the staffing industry and have enough stories to last a life time, but this is one that recently happened and has had me laughing for a long time. I had a guy that was arguing with me about labor law and OT/DT rules. He didn't understand why he was eligible for the OT rules that apply to miners and underground workers. UMMM maybe because you are a network specialist and not a miner.

On the flip side I have also encountered plenty of stupid and irritating customer service people in locations. My favorite is always those that can't figure out the $$ unless the register tells them. For instance today I went to Rite Aid and bought some stuff that totaled $8.07. I pulled out a $10.00 and said," I know I have seven cents but she had already punched in $10 and said that she couldn't do it that way now. UMMMMMM WHAT DIFFERENCE does it make????? I give you 7 cents and you give me 2 dollors instead of $1.93. She looked at me strange and said that she was sorry but since she put in 10 I would have to take the 1.93. I gave up and left.

Copied from my journal..
 

I'm the Building Services secretary, which means that I'm responsible for reserving conference rooms, taking work requests, replacing keys, etc.

So, a guy came down to my office about a month ago. He was complaining that we didn't have something done on time, and that he wanted it done on time next time. He said he wanted it done by 7am. I went back and our records showed that he had requested 7am and it was done on time. He says that we should have known that he wanted it earlier (because we're psychic, see) and that it should be done earlier next time. I ask him what time I should put on the request.

He says 7am again.

I said, if you have me put down 7, it's going to be done at 7am, and not necessarily any earlier. I said, do you want to put down an earlier time, maybe? He says no, 7am. But I want it done before that.

WTF? And you know, this is *my* fault, because I have "authority issues" :rolleyes: