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-   -   Your Cellular Phone Service (https://greekchat.com/gcforums/showthread.php?t=15681)

desirethegreat1 11-10-2003 12:44 AM

I hear Verison is the best and that AT&T is pretty good too. I have Cingular and I am ok with the service...except I tent to have lost calls while in my house:rolleyes:. And like someone stated in a previous post about another provider. Cingular has a stupid clipboard, 2 associates, and 700 customers. In most of the stores here we have payment center machine. Is verison really good?:confused:

feu_declipse 11-10-2003 12:55 AM

Personally, I can't stand Cingular. They have pretty good service in Atlanta but their customer service sucked. I had a problem with my phone and wanted to upgrade. I called about 3 times, went to the stores twiceand got 5 different responses as well as 5 different acount reports. So I decided to cancel my contract - why was that another problem.

Issues ranging from but not limited to:
- I called customer service they said go to a store
- We can give you another phone but the phone you want is not in stock, so go to ...
- I went to wherever it was, the lady was new and did not know what she was doing.
- went to a different store, the information she gave me did not correlate with anything I had heard form anyone else.

It was as if they did not have the information stored centrally.:mad:

SO, I walked next door and signed up with Verizon. They've been great. I had wonderful service, notice I said had. Now, everytime I get to the door of my apartment, I'm suddenly on the "Extended Network":rolleyes: Apart from that, I like Verizon. All my friends need to get on Verizon so I can use more than 50 of my 1000 mobile to mobile minutes. :D

AKA2D '91 11-10-2003 10:35 AM

I'm switching to Cingular through Bell South on the 24th. Hopefully, I won't have the problems with CS, because I'll call Bell South and they will forward me to Cingular. I like the fact the Cingular will allow me to keep my same phone number that I had with AT&T. My bill will also appear on my Bell South bill. :D

btb87 11-10-2003 11:21 AM

Quote:

Originally posted by AKA2D '91
I'm switching to Cingular through Bell South on the 24th. Hopefully, I won't have the problems with CS, because I'll call Bell South and they will forward me to Cingular. I like the fact the Cingular will allow me to keep my same phone number that I had with AT&T. My bill will also appear on my Bell South bill. :D
Soror, that's something that is across the board now - the FCC (or somebody) is now allowing anyone to switch cell phone service and keep their same numbers.

I hope you're as happy with Cingular as I have been. Actually spoke with a representative this morning, and she was extremely nice; thanked me for being a customer since 2000, asked me if I had problems with the service, etc. Also where I live, Bellsouth was the carrier until they changed to Cingular (probably a little over a year ago), but it is handy to have your cell phone service added on to your Bellsouth bill. The only reason why I opted not to do that is because our home phone is in my husband's name and my cell phone is in my name and I actually wanted to keep another bill in my name only for credit longevity (if that makes any sense).

lovele1978 11-10-2003 01:30 PM

Another Cingular user!
 
I've had Cingular since they took over from Cellular One. On a scale of 1-10, I give them an 8. They have recently upgraded the styles of phones that they carry which is a definite plus. I have free nights and weekends, free long-distance, and no roaming anywhere!! For only $52 a month. The #1 problem that I have with them is that when I am outside of my calling area, missed calls and voice mails won't show up until hours later. When I go visit my family in NY, I won't get most of my messages until I'm on the NJ turnpike going back south. And their customer service up there is provided through another wireless serivce (ie. Sprint, or TMobile). :confused:

My fiance has T-Moblie and it totally sucks!! He has had to send back his phone for a new one and he still has issues using his call waiting, and other basic features like that. He looses a signal just by thinking about it, and the customer service isn't that great.

1savvydiva 11-10-2003 01:38 PM

Quote:

Originally posted by btb87


I hope you're as happy with Cingular as I have been. Actually spoke with a representative this morning, and she was extremely nice; thanked me for being a customer since 2000, asked me if I had problems with the service, etc.

I just think you may just have some tag or something on your phone number that when YOU call them, they give you above-excellent service...you have had some really great experiences, LOL! :D

Oh...just really wanted to say...nothing has changed, I still HATE SPRINT! :mad: The only reason I have stuck with them is because the network is so far-reaching. I don't think I have ever had a dropped call (due to MY service) as much as I am up and down I-95.

Diva_01 11-10-2003 01:59 PM

I am an AT&T User!
 
I love it so far! I love talking on the elevator...I couldn't do that with sprint, and I love all my discounts. Since I work for the county, I get 15-25 percent off every phone bill, and 25% of accesories for a whole year.

I was with T-mobile before. LOVED it, hated their phones' styles. Their phones were ugly. I hear AT&T owns T-Mobile...

Sprint...can kiss my butt. I Hated sprint because you can't talk in the house, you can't talk under trees, you can't talk in the elevator, you can't talk in tunnels...go to an open field, and you can talk on a sprint phone.

By the way, my AT&T phone was only 30.00, regurlarly 200.00...

AKA2D '91 11-10-2003 03:06 PM

AT&T costs too dayum much. I have the NATIONWIDE plan, but WHY IN THE HECK DO I ROAM when I travel in SOME areas? Puhleeze!

I can't wait until 11/24...NO ROAMING, PLUS ROLLOVER MINUTES AND A CHEAPER BILL! :D :p

kiml122 11-10-2003 03:07 PM

I have had Cingular since they took over for Cellular One, and they took over from Comcast, so yeah I have had them a long time. I always wanted to get rid of them because of their customer service B.S. that they put you through, but I didn't want to change numbers, but now that I have the ability to keep my number, Cingular has actually been ok for the last 2 years....so I am going to stick with them for a minute, plus they along with Verizon and At&T will be offering some free stuff for you to stay with them.:)

Mz Destiny 11-12-2003 01:12 AM

Re: AT&T Wireless
 
Quote:

Originally posted by Mz Destiny
I've been with AT&T for about 3-4 years. Prior to them, I was with Comcast Metrophone (Now Cingular) and Omnipoint (Was Voicestream, now T- Mobile). I am very happy with them. Their plans are competitively priced, Customer Care is very speedy in resolving what little issues I have, I have very few dropped calls and unlike Sprint, they don't cut you off if you haven't paid your full bill!


I am now with T-Mobile. I had to let my beloved AT & T go due to a vey bad decision (KimL...remember that mess???).

So far, so good. No complaints here! I actually get better coverage in areas where AT&T hardly existed. I can even talk in my house now. That's a wonderful thing.

I still recommend AT&T though. They have a decent track record. Now I'm waiting to see what T-Mobile's new name will eventually be within a couple of years...lol

kiml122 11-12-2003 03:01 PM

Re: Re: AT&T Wireless
 
[QUOTE]Originally posted by Mz Destiny
I am now with T-Mobile. I had to let my beloved AT & T go due to a vey bad decision (KimL...remember that mess???)./QUOTE]

Hell Yeah!!!!

evaclear04 11-12-2003 03:56 PM

T-Mobile user and employee
 
I have been a T-mobile user since they were Powertel and an employee since they were Voicestream. So far...So good on both ends.
(Putting on my good employee hat) T- Mobile USA is a company solely owned by a German company called Deutsch Telekom. They are a big cellular and data service provider in Europe. There have never been any interests in merging with AT&T. We were considering a merger with Cingular but decided against it since we were doing so good. We are a great company for business who use wireless data services.
( taking my hat off...) If you live between South Carolina and Maryland... your service wont be the best. We never really had any towers there so we are just now trying to service that area. Other than that it really shouldn't be any problems... we have dead spots like everyone else. I think my biggest issue has been with service inside of house and buildings... but that is alot of cellular companies. As far as the phones themselves....as any CSR will tell you...that one is on the Manufactures...we have to fight with them all the time for them to get their phone straight. But I honestly think we have the best rate plan in the business (definitely said without my employee hat on...)
All in all T-mobile isn't that bad for a start up company...we are fairly new and haven't been around as some of the others.
I have heard a lot of horror stories with Sprint though..

Mz Destiny 11-12-2003 07:19 PM

Re: Re: Re: AT&T Wireless
 
[QUOTE]Originally posted by kiml122
Quote:

Originally posted by Mz Destiny
I am now with T-Mobile. I had to let my beloved AT & T go due to a vey bad decision (KimL...remember that mess???)./QUOTE]

Hell Yeah!!!!
ROFL! :D

prayerfull 11-12-2003 08:35 PM

Cell phones are a sore subject for me right now.

Mr. Prayerfull and I use Cingular and have a combined plan for both of our phones. The bill has been coming in for the last 2 months at around $275.00 :eek: each month.

We've got 600 anytime minutes (shared), 5000 nights and weekends (+ the extra to start those at 7pm rather than 9pm), unlimited mobile to mobile, and my NEW FAVORITE.....wireless internet service (thank God Greekchat doesn't have a wireless format, 'cause I'd be even further in the hole).

We need a flat rate plan that includes EVERYTHING - UNLIMITED. This last bill was sky high and I'm trying to figure out what the heck we need to do about this. I wish their customer service people could give me a clue as to which plan may better suit me.

Gina1201 11-12-2003 10:54 PM

Quote:

Originally posted by prayerfull
We've got 600 anytime minutes (shared), 5000 nights and weekends (+ the extra to start those at 7pm rather than 9pm), unlimited mobile to mobile, and my NEW FAVORITE.....wireless internet service (thank God Greekchat doesn't have a wireless format, 'cause I'd be even further in the hole).
I have Nextel at the moment, and will be switching to Cingular as soon as my plan is up. Anyway to show the true GC addict that I am :o I tried to get on GC through my wireless web. All I saw was the first line at the top. :(


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