I can agree here, and to comment on the other part of your Target experience. I mean, everyone you meet or have to deal with in life might not be of sound mind or character.

It's "contagious" in a sense, because someone who's ignorant (as in foolish) can make most people lose their composure, like that guy caused you to do. But instead of allowing your brain to become one major mass of reaction, it's best just to keep your cool when everyone else is losing theirs. People cast off restraint when they have no understanding. These same people are known to wonder aloud why their life is filled with turmoil in the aftermath of their foolish behavior.

It just doesn't pay to argue with them, or to push their buttons, while at the same time thinking that you're defending yourself, because people like that are always right in their own eyes. Whenever someone is always right in their own eyes, you're better off arguing with a brick wall. This is why it's best to leave them to fight with themselves and focus on the positive.



I'd bet dollars to donuts that people who are rude to people that work in the service industry has little to do with whether they've been in it themselves or not. It has to do with the accumulation of the many experiences they've had throughout their lives, not whether they've had experience working that kind of job or not.

How can you blame a person for being that way, when in a sense, her/his birthright promoted it? Most of it is based on that person's relationship with themselves, their family, their friends, teachers, etc...etc... All of these people make up the core that is central to how we all function and interact with the rest of the world at large. We are bits and pieces of every person we have encountered, which eventually is exposed when dealing with or connecting with others. That's what it all comes down to.

She got her wish that the video would go viral, but it went viral for all the wrong reasons.

http://news.yahoo.com/blogs/trending...172717725.html

DaffyKD

Working in a service industry teaches you SO much. Even if you think you're a great person to be served to, it teaches you even more.

The worst is that she was bringing other people into this. She's the worst kind of person.

Glad to see a follow up!

You lost me on this for a minute, but I get the sarcasm Lol. So true. I also agree with what you said about it being based on other issues, and not the job itself.. I work retail, and I've never looked at it that way, but I'm going to start. I had an exprerience with a customer the other day about our Sony Kiosk picture making machine. Sometimes it freezes when it's receiving too much information all at the same time. She said she spent over an hour editing the pictures she wanted printed. She went off on me, because I told her I had to reboot the machine. She felt since I'm the manager, that I should know how to fix the machine. We call in the machines to the manufacturer whenever there's a problem with them. She went on and on. She was a very impatient, rude lady. On the other hand, I've had some very patient, nice customers who were not rude. Even when it was our fault, they understood.

With the video, I actually think the clerk handled it well. I've seen much worse than her.

You can shove that emoticon up your tight ass.

Oh, ok.....

:rolleyes:

Ooh. Temper, temper! Something tells me Mizeree I2K might be the one person in the world on the crazy bitch customer's side.

This. One thing Starbucks and Nordstrom both tell their employees is that they have a right to be treated with respect. They do not expect employees to put up with abusive customers.

You can shove that emoticon up your tight ass.

LOL y'all already know how I am.

The university I used to work for has a special extension to which abusive callers can be transferred. After asking the caller to stop shouting/swearing/etc, the employees can transfer them to the line if the behavior persists. That extension offers a recorded message saying that university employees are not required to entertain abusive callers and asks the caller to phone back when they are ready to speak in a polite manner.


The extension was X-4355........................

To bad the number isn't x-6666 ;)

That's awesome. My company needs that. When patients get irate on the phone with me (not often, but it's happened a few times) I tell them "I'm going to hang up now." I just don't listen to it.

MLP is awesome. I'm going to beg on bended knee for someone to do a MLP recruitment story. Because ponies rule.

Not to belabor the point, but I think you and Mizeree I2K are missing what folks are trying to say.

I know you have the vending machine business. If you shake a vending machine, it likely starts throwing things out of alignment and will mess up future transactions. When you go to service your machines and notice things look wacky, you may say "Gosh, why do people shake these machines? Now I have to spend time fixing it. I wish they knew what it took to fix these machines so they wouldn't shake them." Does that mean you want every person to own a vending machine at one point in their lives? No, of course not. But, in your state of venting, you do realize that someone who had a similar experience as you (read: owning the machine) would realize what it took to maintain it.

That's all folks are saying. "I wish this asshole knew what it was like being a cashier" is only saying "If you had been a cashier in the past, you probably wouldn't be an asshole right now" -- not "My job sucks and I wish you had to suffer the way I do every day"

This!

People tend to be more sympathetic toward one another when they've been through a similar experience. That's all.

:confused:

I don't know what Mizeree I2K was trying to point out, because his attitude is not far off from the very same attitudes he's complaining about. Foolish behavior is usually "contagious" to other people who are foolish. i.e. wanting to beat up a customer at Target? Okay.

With me, I'm not missing your point, and you aren't missing mine. We don't agree, that's what it is. I understand that people here are venting. You and I have already discussed that. My point was an "asshole" (if that's what you want to call them) is going to be an "asshole" regardless. They are always right in their own eyes, and that is a character issue. It is a character issue because it is based on that person's experiences long before she/he got to the person she/he is mistreating or being an "asshole" to. These people don't offer much grace for other people's failings or mistakes because they can't relate to anything other than their own experiences (based on how they were raised). And a character is not someone you pretend to be, it is who you are. And that simply is based on years of conditioning, which comes from your parents, teachers, family, friends, etc. and/or who you associate yourself with. So once again, it has very little to do with a receipt, or with the clerk.

All we have when we have completed our lives is the reputation we leave behind. It will remain as a testament not only of who we were, but of who others became because of us.

With my vending machines, I had one that was damaged beyond repair when I was in school. The first thought that went through my mind was not "I wish they knew how expensive it was to maintain these...." My thoughts were that it was someone who was an idiot, who didn't have any home training. Those were my thoughts, not the thoughts you assumed I may have had.

Now, with that said, you can continue to believe what you would like, but my thoughts on this subject are going to remain the same. :)

I couldn't even make it through the whole video. That chick was nuts, and I imagine the poor guy who worked there would react similarly in a hold up situation. (here, take whatever you want.) I just can't imagine anyone thinking posting a video of that kind of behavior would make them look good, but then again....crazy.

It was so obvious that the customer behind her was really uncomfortable!

This woman has deeper issues than just doughnuts.:(

I thought you were being sarcastic. I get what you mean about people being the way they are based on what they were taught for "birth" (assuming that's what you were trying to say), but that's not what a birthright is. It's more like an inheritance or an entitlement from birth, not what they've been taught.

Right. I'm speaking of how you were raised, and what you grew up observing from your family and the environment around you. Your family is not optional. We don't get to choose who these people are (good or bad). Therefore, you will in "inherit" data from your family, past experiences, conversations, and observations, which will greatly influence your decisions as an adult. Your thoughts determine your decisions, and your decisions determine your future and how you interact and connect with others. Get it? This is why I don't believe a woman or a man has to "walk in someone else's shoes" to be respectable to others. If they are rude, it has little, if nothing at all to do with you, because they were already that way before they got to you.

So new life experiences can't change them in any way? We should all just accept that rude people will always be rude because of the things that have happened in their life previously? I for one am not willing to just give up on people like that. I agree with the others that walking in someone else's shoes can give someone a new perspective they might not have had before.

No one ever has to be stuck because of the people she or he came from, or their past experiences. You will get as much out of your (in general) life as you put into it.

You can accept who and whatever you choose to accept. That's your choice. Not mine.

Okay.

Well, now you've just convinced me that you are being willfully obtuse. Either that or you're having a really bad day.

Actually, I'm having a great day. Although you've raised some great points, I don't think either one of us is being "willfully obtuse" we just don't agree, that's all. When two people can't agree, I think it's always wise and beneficial for both people to agree to disagree.

I watched the first 30 seconds or so of the video, and really didn't need to watch more of it to make the conclusion that she's just another negative individual. I really didn't think her anger had much to do with what she was bitching about.

I also read what others had to say, and all points seem valid, to me. On the flip side of that, I'm all about growth. And I know that I can't grow on my own. I think we all need other people in order to grow. For this reason, I have to leave bad influences behind. If someone is just downright disrespectful, and negative, I have to remove myself from people like that, because I know that I will be held responsible for the company I keep. It just has such a strong effect on me -and because my gift of "choice" is involved, I know that I will never be able to blame my lack of growth on another person. Just can't hang with folks like that. Hopefully she can overcome her deep seeded issues, and later change to become a better, more positive person.

I got a sandwich at Jimmy John's tonight, and the cashier asked (as they always do) if I wanted my receipt. Then she asked again when she pulled it out of the machine..."I can't remember, did you say you wanted the receipt?" I asked her if she'd watched the Dunkin' Donuts viral video, because she seemed to be extra conscientious about the receipt! She said they had been talking about it.

Ironically, you're arguing our point by saying that experiences are what shape a person's attitudes and actions.

We're not arguing that people HAVE to walk in someone else's shoes to be respectable to others, but that it CAN happen, and that some people are respectful regardless of whether or not they've shared a similar experience.

The end. :)

Wow. Why so defensive? You asked her some questions, and she replied accordingly.

Lol. I'm just surprised that people watched it, and took it seriously.

I actually just came over here to say that what I like about FedEx is that they give Center Managers the authority to remove extremely rude and inconsiderate customers from the center. As a matter of fact, my DM called one of our customers who has always been like that, and he told her that she will not be able to come back if she is going to treat his employees that way. She's been an angel ever since that conversation. Lol.

Looks like both of you are saying the same thing here.

Right... which is why I'm confused as to why we're all supposedly "disagreeing"...

Just because I'm new on here doesn't mean I'm not aware of that simple concept. That's obvious. Pretty much anything that people practice in real life is going to be practiced on here, because we're all real people behind the username. Your comment reminds me of the presidential debates, when Obama said that some people in congress will agree on something, but when he says he agrees with them, those same people who once agreed, now disagree. People are funny like that.

So then there was really no need to just quote her "agreeing to disagree" post since all of you were involved in it. What you said here without quoting anyone would have been sufficient.

Uh.. what?

"Agreeing to disagree" means that you're disagreeing about something, and...

No.. ya know what... nevermind.

I am so confused. I've never been in a thread where this many people were all disagreeing while all saying the same thing. It's like y'all are all using the same arguments to make different points. :confused:

No, I'm not "ironically arguing" anyone's point, AST. You've all made valid points. The experiences you are referring to are "walking a mile in someone else's shoes" to gain an understanding of what they have experienced. The experiences I'm referring to are not the same experiences you are referring to. I'm saying that we come into this world like empty computers when we first arrive on the planet earth. No programs have been installed. All we have is the capacity to record and store all the information we receive, which comes from our parents, teachers, relatives, friends, the media, and the environment we grew up in. Positive or negative, that data is based on our observances which makes up our programming. And we print out what we retain (i.e. how we connect with others). Sometimes this is a good thing, sometimes it is not. Those are the "experiences" I was referring to.

Never said it couldn't. People can change, but that has to come from within.

Did you see me quoting multiple usernames? :confused: I said when "two people" (pbear and I) can't agree that it is always wise and beneficial for both people to come to an agreement by agreeing to disagree. She said she doesn't believe in giving up on people like the people we were discussing, which is her prerogative that she is entitled to.

And with your comment about the POTUS, I think every president has had that problem, not just Obama.

Nice avatar. :rolleyes::p