Here's another example, from today! :) I had lunch at Subway, and as I was eating my sandwich, I realized that there was an onion on it! The lettuce tray sits next to the onion tray, so as the onions are put on the sandwich, they can easily fall into the lettuce. Good thing I'm not deathly allergic to onions!

I can kind of understand if they didn't know that the crust had almonds and since you might not have said anything about having a severe allergy to nuts, but they did know what was in it and their response to what happened was uncalled for. Hope everything works out!

I totally agree with OTW. If i was the manager the server wouldve been fired. I wouldnt necessarily scream lawsuit yet, however if they do not offer to pay your ER bills and whatever medications they may give you such as epinephrine or any kind of brochial dilator or anything(jsut throwing out ideas here) and them not pay for any of that, then I'd be suing not just for the bills but the trauma and trouble it caused you.

I'm deathly allergic to all fish and seafood. I cant even eat chicken or anything else that has been fried in the same oil as fish or seafood. When i go out to eat to somewhere that i know serves seafood i always tell them to make sure that none of the utensils back there used has come into contact with fish or seafood and tell them I'm deathly allergic. They look at me like I'm nuts, yet they seem so understanding and kind and whatever to my vegetarian friends who ask them to make sure none of the utensils have come into contact with any meat, or my others friends who cant eat beef or pork.

I have a chapter sister who was the same way with curry. :eek:

We were at an event one afternoon and we didn't know what was on the menu. Anyway, chicken curry w/ pita bread was one of the items...and just the smell made her run out of the room, into the bathroom, where she proceeded to yack.

When she was a kid she nearly died after accidentally eating curry in her school cafeteria. She couldn't breathe because she felt like her airpipes were blocked.

The not-BF is the same with mangoes. Poor guy. Born and raised in Hawai`i and allergic to mangoes. :(

My husband has a good friend/co-worker who is also highly allergic to nuts. Whenever I make treats for Mr. ISUKappa to take into work, I go so far as to check the bags of chocolate pieces/cake mix to make sure there are no nut products so Bob can eat them. I've caught myself a few times and had to make something different.

I had an allergic reaction once. I was a senior in hs and I was out at this Chinese restaurant for one of my cousin's baptismal reception thing. I was mostly eating shrimp from the different entrees. During the course of the dinner, I felt my top lip swelling like I had a swolen lip. I thought it might have been from my little cousin hitting his head on my mouth. But it kept getting bigger and it looked embarassing so I told my parents that I was going home. I stopped by my old bff's house and her mom who is a nurse saw me and said that I was having an allergic reaction and that I should go to the hospital fast. While I was at the hospital, my lips were HUGE! It was embarassing. It didn't helpt that the doc was hot. I didn't know I was having a reaction and didn't know how serious it could be. I've eaten shrimp before and have eaten shrimp since then. The doctor said that shrimp can have a lot of iodine in it, so that might have been it. It was not the best Chinese restaurant around, so who knows.

I also went to the hospital for a food allergy reaction. Got shots of something and decided it was high time I go and get tested for all allergies. It was a lot of testing, but at least now I know what to watch out for if I don't want to end up in a hospital again...

Onto your situation, not only would I be pissed with the fact that I was served something I said I did not want. And not only would it upset me that the waitress was aware that there were almonds in the crust and couldn't be smart enough to mention that before serving you. But the real thing that tickles my spine is the aftermath reaction by both her and the manager. I think the last thing they should be doing is acting all nonchalant about it and not apologize immediately.

It's just insulting to you and other customers to be treated in that way and I hope you get your money back for the hospital costs, the cost of your dinner as well as some sort of apology for putting you through that misery.

Their reactions were definitely out of line, I will agree.

This weekend, I took my daughter and her friend to the mall to go to Build A Bear for her birthday. They wanted to eat at the food court. My daughter is one of those peanut allergy kids. We ordered sandwiches and fries from the Great American Steak booth. After she ate the whole cup of fries, she got a strange look on her face and told me to read the cup. It said, in fairly large letters "Great American Steak Fries, deep fried in peanut oil". She had no reaction. They aren't really using peanut oil because if they were, I'd have been calling 911. She ate half a cashew cooked in peanut oil this summer and was in ER getting epinephrine, benadryl and steroids via IV because her throat closed and she was completely covered in hives. I'm so thankful that they weren't really using peanut oil.

Dee

I was a camp counselor this past summer and had a girl in my cabin that has a nut allergy. I had to carry around an Epipen for her when we went on off camp trips. Honestly I had never heard of it before I went to this camp, neither had a lot of the counselors. The waitress could be ignorant to extent of which people can be allergic to things and how scary a true, full on allergic reaction (I would try to spell the correct term A___ shock, but have NO clue)

This in no way excuses either the server or manager's cavalier response. I would be more than pissed if I were you and would totally persue getting my medical bills paid for, as well as either boycotting Fridays, or having all of my future meals there comped. There really is no excuse. Feel better !

This must be a time for allergic reactions because my co-worker just went to the hospital over the weekend because she ate some chow mein that had seasame oil in it. (which they claimed it didn't)

I agree with most of what y'all have already said, but would like to add one thing. TGIFriday's is supposedly on a higher scale than say, Denny's or such. Their waitstaff should similarly be of a higher calibur - which means, they should know the ingredients of the entire menu. It also means that they should know that when a person asks about certain ingredients which are more likely to cause allergic reactions, ie: nuts, spices, seafood. The very question, "Are there nuts in the cheesecake?" should have tipped them off that there could be a food allergy afoot.

An example was when I was out with my mother (who has developed a seafood allergy recently, after her last surgery). She asked if there was [I forget which seafood] in a dish, and the waitress said no, so she ordered it. Minutes after taking our order, the waitress returned and said, "I'm sorry, I asked the chef and yes, there IS [seafood] in the casserole. May I change your order?"

Guess who got a huge tip?

Thank goodness, there are People Like Ya'all who make people like me feel normal for not having any allergentic reactions.

I do have reactions against Peas, Spinachich, Beef Liver, and anything I dont like to eat!;)

God Damn, What a Normal Person I am!!!! So To Speak!!!

Shut Up Andy!:rolleyes:

While I may make fun of the situation, I deal with a lot of people daily and it is tuff.

I consider My Self Lucky as all must!

My only question is why is lifesaver 5' 4" tall and wondering about His Body? Oh, 205 but good fighting Muscle!:D

Kidden Bro. He is a Stud for the GC Ladies!:)

OH Sue Their Ass, but give them a chance to grovel, drag some cash, I will be Your Official Rep!:D

As a former and (hopefully) future restaurant manager, every single item that comes into a restaurant(supplies) has/should have an ingredient list on it so the management knows what is in everything specifically for that reason. At my restaurant (I am head of training) I make sure the staff understands if someone mentions an allergy or stongly insists a certian food be left out of the meal that the server double check with the management before ordering to ensure the offending food is taken care of. If I had been the manager I would have immediatly comped your food, got YOUR phone number, as well as contact my HR department to see what steps should be taken next. I would suggest calling back to speak with the General Manager as soon as possible, and if he/she blows you off as well ask for the corporate number. The reason I say ASAP is so they can't think "he must not have been to sick if it took this long to call us". I hope you are feeling better!!

(thats long, sorry!)

Never Be Sorry, You Know what its the right way to Handle it.

These Morons Need To Go Back to Magement School!;)

Or Have their ass Handed To them on a Friggen Platter!!!!

NO Matter, if 99 % of the customers are Happy, in Retailing, You can only hope You are as Happy Too!:cool:

Actually I *CAN'T* understand that the server didn't know the crust had almonds in it. I don't know about Friday's, but I have several friends who are working or have worked as servers in those types of restaurants and they are seriously TESTED and GRILLED (no pun intended ;)) over each menu item. They have to remember everything what it is made from and the kinds of sauces the entrees come with it. So there's really no excuse just like you said.

I do agree that their response was pretty rude. and I would def. be upset about it too. you can bet their corporate office would be hearing about it if it was me and their manager didn't want to do anything about it.