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And give it a rest about rights and victimization. Not everything is a right, and having the arm rest down is definitely among the things that isn't a "right." I mean, I prefer it down, too, but I would never make a fuss about it. Your husband is entitled to what he paid for -- a seat (in business class, apparently) on a plane, which he should know means that if he is an adult of average to above-average size, he's not going to have enough room anyway. If your husband feels "victimized," he should take it up with the airline, not the passengers around him, and if he doesn't like how the airline deals with it, he should take his business elsewhere. |
So what exactly does he want the airline to do now after the fact? If the airline has offered to comp him for his ticket and bad experience what is there left for US Airways to do? Most airlines have a rule that if you can not sit in your sit with the arm rest down, you must purchase two seats. Granted this is a judgement call of the ticket agent, but unless they have an actual chair at the ticket counter, it's a guess at best.
Finally, in regards to customer service, airlines have way bigger problems (pun intended) than fat people not buying two seats. |
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Am I missing something here..? |
Sorry, but the arm rest does divide the "space" you are renting on that particular flight with the airline. If you need two seats then you should pay for the extra space. A seat belt extension should mean you pay at least 1/2 price to purchase the seat next to you. Also, if you read my post, my husband would never feel victimized.
The gate agent knew there would be a problem with putting an obese person on a full flight. The agent passed this problem on to the flight crew to resolve, shuts the door and the nightmares begin. The agent just wants the plane off the gate on time. Until you have experienced a long flight with another passenger spilling over into your seat, no one should be critical of this passenger. Obviously, the flight attendants sympathized with him because there is no way on God's green earth they would have allowed a passenger to be in the aisle or in their galley and working around him otherwise. |
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What I was responding to were these bits: and this: As far as I'm concerned it isn't about being PC at all -- it's about being a gentleman. I was raised to believe that I have an obligation to be considerate of others regardless of whether they are being considerate of me. And I've learned over the years that a primary benefit of this approach to life is that it makes me a generally happier person. I agree that the arm rest is a divider and that we would all rather not have others in our "personal space." And as I said, I prefer the arm rest down. That said, I would never make an issue of it. If the person next to me said they are not comfortable with it down, I wouldn't just tell them that I prefer it down and insist on my way because it's my right. I'd try to work something out in as friendly a manner as possible (including, if necessary, asking a flight attendant if another seat was available, and telling the person next to me that I was going to move so he could be more comfortable). My very firm policy is that I would rather be uncomfortable on a plane than behave like an a$$ on a plane. |
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A lot of this story sounds like the man was mad to be sitting next to an obese passenger. One of Dr. Phil's links made it sound like he wouldn't, not that he couldn't buckle his seat belt. As a frequent flyer, I haven't figured out why he wouldn't be able to do so. For everyone, I disagree with the denigration of the large passenger. No need to call him "fatty." The man was obese. Call it what it is. Anything else is rude and blaming him for a situation that the airline didn't control. The airlines have not made a policy that obese passengers must buy two tickets. They don't want to deal with the PR issue and would rather put out small fires. Then again, I don't blame them. How do you define before hand who will need to buy two tickets? This is not an issue that is confined to the obese. The same issues have occurred with people who are just big people, ie a 6'7" man can't squeeze into those little seats. |
Many airlines do have policies; for obvious reasons, they do not publicize them.
QUOTE - Here's a look at how a few different airlines deal with the "customer of size:"
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And if this truly did go the way the man is saying it did, and he was UNABLE to sit down, I completely agree w/ ggforever. |
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And why would you require something of them? The people over 6'2" are the ones who are uncomfortable, not the ones around them. |
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Your height (or weight, or dietary issue, or pregnancy) is not my problem. Therefore I shouldn't have to deal with it. The airlines can't have it both ways - they have made air travel cheaper and open to everyone, but they did it half-assed. |
This would seem like the time to get on my high horse about how cheap airlines have gotten. The width and the pitch of seats have gotten freakishly small. That is clear to people of size who might have fit reasonably well in a seat 10 years ago, but the 6'2" guy is SOL. There's no way to buy the 2 seats HE needs, which is the one his butt is in and the one his knees are in. And frankly, before long business class isn't even going to be an alternative. They've angled them funny so they can cram in more business class seats so you can't even sit next to the person you're technically seated next to.
If everyone on a flight was of perfect weight and relatively short, people would still be frustrated over cramped quarters because flying is just a miserable experience. There's not enough oxygen, the seats are ungodly uncomfortable, the noise and vibration are irritating at best, and then you have the inevitable delays. When you add being treated like cattle and then realize you are being shoe-horned in next to someone who's a bit bigger than they'd like to be, you've got a recipe for disaster. I'm surprised fist-fights don't happen on flights every day. I could tell you which airlines are more generous with their space, but what's the point? You have to fly who goes where you're going, so knowing Etihad has a more comfortable seat than Southwest isn't really going to be of much service. Now, contact your Congressmen about improving rail service! |
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The bottom line is that airplane seats are too crammed. Period. We all know that when we buy tickets. Anybody expecting to be truly comfortable should either pay more for first class or accept the reality that they will not be as comfortable as they might like to be. But unless you're going to actually be taking up space in a second seat, you shouldn't have to pay for a second seat. Quote:
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ETA: With the decreasing seat space, can we please do away with reclining coach seats. It's a hazard when someone is sitting in your lap. God forbid there should actually be an emergency! A person in a window seat whose forward neighbor has his/her seat back down is as good as dead. I have yet to be on a flight where the attendants actually force people to put their seat backs up, which makes it even more challenging to actually move once the flight has landed. |
While I think this guy was probably being a primadonna, I do agree that if you are too big for the seat you should have to pay for two. I can't even begin to imagine how embarrassing and humiliating it would be to be told you have to buy two because you are so big, but like DubaiSis said, seats on domestic flights (I find international flights to be, on average, nice to the point of enjoyable, particularly on AirFrance) are tiny! Unfortunately, even if a person who is too large only takes a fraction of your seat, the seats are so small that that fraction makes a huge difference.
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